Business Process Manager - Sales (m/f/d)

Knauf stands for opportunity. This exciting role offers you the ideal opportunity to begin and further develop an impressive career within a values-driven culture.

As a global building materials manufacturer with 43,500 employees in 90 countries , we offer diverse opportunities to ambitious talent. We value every contribution and are committed to creating a safe and inclusive work environment with the aim of developing sustainable solutions for a better future .

Knauf Digital GmbH is proud to be a part of the Knauf Group. With a long-standing tradition, and a growing international presence, we are seeking dedicated individuals to help us achieve our long-term vision.

Can you say ‘yes’?

• Is respectful and appreciative interaction within the team a given for you?

• Do you always put the customer at the center of your actions?

• Do you consider the future and upcoming generations in your actions?

• Do you strive for personal and professional growth?

What you'll do

• Design and co‑own the Opportunity‑to‑Order process with a strong emphasis on Salesforce Sales Cloud and CPQ across opportunity, quotation and order capture, ensuring a seamless handover into SAP SD

• Act as a trusted advisor of Sales Excellence towards our markets and within the enterprise‑wide EVOLUTION program (our S4/HANA transformation) to help redefine the process and technology landscape of the future

• Translate business needs into clear, prioritised requirements and a pragmatic roadmap; run requirements engineering, backlog and release planning with cross functional Business and IT teams

• Operationalise end‑to‑end processes within our process landscape, harmonising ways of working across a heterogeneous regional setup and driving standardisation and adoption

• Steer and drive major releases and continuous improvement in our Salesforce platform OneCRM

Who you are

• Senior in sales process design or consulting, ideally with working experience as an IT Consultant, time spent in a commercial sales role would be a plus

• Deep, hands‑on expertise in Salesforce Sales Cloud, while solid understanding of S4/HANA and Salesforce CPQ is a plus

• End‑to‑end thinker who sees how processes, data and systems connect across an enterprise landscape and can turn this into operational reality

• Comfortable with ambiguity and change, but also being proactive, flexible and ready to build, learn and improve with stakeholders across diverse regions

• A strong collaborator who functionally influences product and project teams and drives adoption with our Knauf business

What we offer you

• Security : Permanent employment contract in a stable, successful family‑owned company.

• Flexibility : 30 days of vacation, special leave for certain occasions, a broad time window for flexible working and weekly home office days.

• Fitness and health : Offers of active health promotion, company doctor, occupational health and safety, etc.

• Welcome approach : Individual onboarding days, company and team events.

• Career and professional development : Individual support and promotion for part‑time studies, further education and training.

• Benefits and vouchers : Discounts on well‑known brands and reduced‑price employee purchases.

• E‑Bike leasing : Using tax advantages while promoting your own health.

• Relocation support : Assistance with international relocation

The Knauf Group is proud to be an equal opportunity employer. We are committed to a diverse and inclusive work environment, and we make all personnel decisions across all areas of our company based on experience, skills and integrity. We encourage applicants from all walks of life to apply for our positions, regardless of age, gender, gender identity, disability, sexual orientation, origin, religion and so forth.

Share our values and become part of the team to shape the future of Knauf together.