Call Center Representative

Are you a Customer Service or Success professional who loves building relationships but is ready for a faster pace and higher rewards?

Our client is a Global Technology Vendor , and we are building a team in Berlin. Having operated in the German market for over a decade, they boast a prestigious brand and a massive global footprint. While we are looking for agents with 1–3 years of experience, we also welcome "hungry" graduates who are ready to kickstart their career in a high-performing office environment.

Requirements:

Mother-tongue level German speakers

What We Need:

• A Growth Mindset: You don’t just want a job; you want a career path.
• Communication Skills: Any experience in a phone-based or retail environment is great. This role is about driving the day-to-day operations and outreach for a global leader.

If you are feeling stagnant in your current position and want to join an international tech company, we can put you at the forefront of the telematics industry.

What You’ll Do:

• High-Volume Outreach: Work through prospective client lists to introduce their technology and manage the relationship from the initial call to the final agreement.
• Tailored Consultations: Conduct engaging over-the-phone demos and explain how our solutions meet the specific needs of each business.
• Internal Collaboration: Work closely with various departments to ensure customer expectations are consistently exceeded.
• Market Awareness: Stay up to date on the competitive landscape to effectively position my client as the provider of choice.

What We’re Looking For:

• Language: Fluent German (C2/Mother-tongue speakers).
• Experience: A background in a call centre, customer service, or any sales-related field is a plus.
• Commercial Drive: A self-starter who enjoys the "win" of connecting with a new client.
• Negotiation Skills: Strong organizational and presentation skills that allow you to speak confidently with business owners.
• Reliability: A proven track record of meeting targets and hitting KPIs.
• Tech Proficiency: Familiarity with software and CRM systems is a definite advantage.

I have plenty more information to share on this growing company - get in touch with me directly.