CRM & Automation Data Specialist

At Corteva Agriscience™, with over 21,000 team members from 130 countries, innovating in 140 world class R&D facilities we grow what matters by playing a critical role in feeding the world and enabling farmers to produce crops in ways that are sustainable for their families, their land, and the broader environment.

CRM & Automation Data Specialist

Contract: Fixed-term (1 year)

Start date: As soon as possible

Location: Munich (office-based)

To strengthen our Commercial and Digital team, we are looking for a proactive and detail-oriented CRM & Automation Data Specialist . The core focus of this role is ensuring high-quality data and efficient processes within our Salesforce CRM , supporting Sales and Marketing teams with reliable data, smooth CRM usage, and structured reporting. Automation and reporting topics — including Power BI adaptations . The primary emphasis of this position is clearly on CRM data quality, CRM support, and CRM process optimization .

Your Responsibilities

CRM Data Quality & Data Management (Core Focus)

• Build and continuously improve processes to ensure high CRM data quality (e.g. products, contacts, farmers, distributors)
• Identify, analyze, and clean duplicate Accounts and Contacts
• Correct inaccurate records and maintain clean data structures and hierarchies
• Collaborate closely with Sales and Customer Service teams to validate and enrich CRM data

Reporting & Automation

• Create and maintain regular reports on CRM usage and data quality
• Support and further develop existing dashboards
• Use and apply adaptations to Power BI reports based on CRM and ERP data
• Support automation of CRM-related processes and structured preparation of data for reporting and analysis

CRM & System Support

• Provide hands‑on CRM support for internal teams
• Act as a key contact for Sales Representatives regarding CRM usage and troubleshooting
• Contribute to the ongoing optimization of CRM tools, workflows, and digital processes

Collaboration & Enablement

• Work closely with CRM, Digital, and cross‑functional teams
• Ensure proactive, structured communication across departments
• Support training activities and provide guidance on CRM best practices

What We’re Looking For

• Strong understanding of data quality principles and customer‑related processes
• Practical experience with CRM systems, ideally Salesforce
• Experience with SAP is an advantage
• Power BI experience
• Interest in automation and digital process improvement
• Independent, structured working style with the ability to manage multiple priorities
• Strong hands‑on mentality and solution‑oriented mindset
• Fluent in German and proficient in English
• Excellent communication skills and confident stakeholder management

To know more about Corteva please watch this video: