Customer Banking Specialist - Jindabyne

Job Summary

We're looking for a customer service professional to join our Jindabyne branch on a part‑time basis.

• You will be a passionate customer service professional.
• You will help enhance the financial wellbeing of our customers.
• You will deliver outstanding customer experiences.

Roster Requirements

21 Hours Per Week

• Mon – Off
• Tue – 8:30 – 16:15 (45 Minute Break) (14:00 – 16:15 on phones)
• Wed – 8:30 – 16:15 (45 Minute Break) (14:00 – 16:15 on phones)
• Thu – Off
• Fri – 8:30 – 16:15 (45 Minute Break) (14:00 – 16:15 on phones)

Responsibilities

• Respond to customers' transactional banking needs, delivering a seamless experience.
• Process transactions including deposits, withdrawals, bank cheques, transfers & CommFX.
• Complete financial health checks to assess customers’ needs and identify changes or needs for specific products or services.
• Assist with Cash/ATM procedures.
• Educate and demonstrate in‑branch technology and digital banking options.
• Adhere to bank processes and procedures, accurately reconciling transactions and reviewing customers’ financial positions while championing our strong risk culture.

About the Multi‑Channel Branch

• 9:30‑1pm – Retail Branch services face‑to‑face customer needs, enquiries & transactions.
• After 1pm – Assist customers via telephone or digital channels in a contact centre environment.

We’re interested in hearing from people who have:

• A genuine passion for customer service and a desire to start a career in banking.
• A sincere interest in improving customers' financial wellbeing.
• The ability to ask the right questions, respond to customer needs and refer them to relevant team members.
• Excellent communication skills and willingness to contribute to a collaborative culture.
• Ability to work in a busy, commercial, driven retail environment while seeing the big picture for customers.

With us, you’ll help customers make the right financial decisions and achieve their dreams. If this role sounds like the perfect fit, we’d love to hear from you. Apply today!

At Commbank, we’re determined to make a real difference for Aboriginal and/or Torres Strait Islander Peoples. You’ll be part of a community that supports you professionally and personally at every step. Beyond your team, you’ll also have the opportunity to network across our Indigenous Employee Network.

If you’re already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you’ll need to apply through Sidekick to submit a valid application.

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Advertising End Date: 22/02/2026