Customer Order Specialist at Airbus (m/f/x)

# Customer Order Specialist at Airbus (m/f/x)##### Hamburg Fuhlsbüttel, GermanyWe are currently looking for a motivated **Customer Order Specialist** to join our client**Airbus Operations GmbH**in**Hamburg-Fuhlsbüttel** The gross annual salary is between €64,000 and €67,500, depending on qualifications. If you have already applied to ARTS, we look forward to finding other suitable positions with you – **multiple applications are not necessary.**## Benefits---### Attractive remunerationEqual pay, special payments & bonuses above the standard pay scale---### Referral bonus & tax-free benefitsBonuses for employee referrals plus Edenred Card benefits.---### Individual development opportunitiesinternational, Group-wide training & development---### Canteen & cateringdelicious meals directly in the office in the canteen or cafeteria---### Mobile & sustainableemployee car parks and subsidised HVV season ticket---### Optimum work-life balanceflexible working hours, 30 vacation days & special leave---### Future-proofcompany pension scheme with attractive employer contribution## Tasks* **Processing and administration** of international material orders for customers such as airlines, MROs and brokers* **Coordination of material sourcing** via Satair, suppliers and partners – including escalation procedures in case of shortages* **Monitoring and ensuring** on-time deliveries from global warehouse locations* **First point of contact for customers** regarding technical inquiries, complaints and delivery status* **Maintaining long-term customer relationships** through regular meetings with internal and external stakeholders* **Solution-oriented communication** to ensure maximum customer satisfaction* **Collaboration with technical departments** to clarify spare part requests accurately## Qualifications* Completed university degree in Business Administration, Logistics or Supply Chain Management* Several years of professional experience in disposition, material procurement, customer service and logistics* Basic knowledge of project management* In-depth knowledge of SAP, ideally also Google Workspace* English language skills at negotiation level (at least C1)* CV in English is required* A valid, unrestricted work permit for the European Union is absolutely mandatory (no student visa)## Join ARTS GroupGive your career a head start with ARTS in an international and innovative work environment. As a trusted, creative partner, consultant, and companion for HR services, turnkey industrial solutions, and innovative organizational concepts in a wide range of high-tech industries, ARTS understands the qualitative requirements of the market and offers forward-looking services. The following position is available on a temporary basis.
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