Customer Order Specialist (d/f/m) for Airbus

Overview

For our renowned customer Airbus Operations we are looking for a "Customer Order Specialist" (m/f/d) in temporary employment as soon as possible.

Your tasks

• Responsibility for order processing, administration and management of material orders received from customers (airlines, maintenance and repair organizations (MROs), brokers and others)
• Facilitates material stock dispatch from global resources (warehouses, suppliers, vendors, etc.)
• Charged with material sourcing from Satair procurement and other business partners which includes constant monitoring and escalation
• Develops solutions and takes decisions to ensure on-time material delivery to meet customer expectations
• Clarifies spares technical queries utilizing technical documentation and/or liaises with technical and engineering departments
• Provides consistently high quality responses to all customer related requests for all materials and related services to ensure the highest possible customer satisfaction
• Organize and conduct regular account meetings with customers, internal stakeholders, Satair Account Directors, Airbus Customer Support Directors, Airbus Field Service Representatives and others, to share information and keep a global view on your customers’ activity

Your profile

• Completed studies in the field of Supply Chain/ logistics and Business economics
• Completed training as an industrial mechanic with further training as a technician or business administrator
• More than two years of professional experience in the field of scheduling/material procurement, customer service and logistics
• Good knowledge of SAP
• Basic knowledge of project management
• Business fluent in English
• An English CV is required

We offer you

• Permanent employment contract
• Perspective to be taken over at our customer
• Salaries above the general pay scale and incentive compensations (bonus)
• Equal pay model
• 30 days of vacation as part of equal pay
• Company pension scheme with employer subsidy
• Well-directed training and further education opportunities
• Employee recommendation program with attractive compensations (bonus)
• Individual and local support and advice
• Travel allowance
• Assumption of costs for work cloth and health examinations