Customer Success Manager - MENA (Turkish speaking)

Adjust, an AppLovin (NASDAQ: APP) company, is trusted by marketers around the world to measure and grow their apps across platforms, from mobile to CTV and beyond. Adjust works with companies at every stage of the app marketing journey, from fast‑growing digital brands to brick‑and‑mortar companies launching their first apps. Adjust’s powerful measurement and analytics solutions provide visibility, insights and essential tools that drive better results.

Your role:

As an Account Executive , you will be responsible for maintaining a strong relationship with existing clients and ensuring their success through utilizing Adjust’s suite of tools. Your main goal is to focus on the success of your customers, enabling them to improve their business while increasing lifetime value for Adjust through cross‑ and up‑selling as well as preventing churn. You will join a global team who are dedicated to putting customers first.

Your responsibilities:

• Drive growth among our most valuable customers by understanding their business needs and helping them succeed
• Work on expansion opportunities and contract renewals
• Build strong relationships with key customer stakeholders to ensure retention of your personal book of business
• Maintain a cadence of communicating with customers about their adoption trends, sentiment, and mining opportunities for deeper engagement
• Identify opportunities for customers to act as Adjust advocates
• Marshall resources across the Adjust org as needed to support customers’ needs
• Represent the voice of the customer to inform our product roadmap

What you bring:

• 1–3 years of work experience in a client‑facing role with revenue responsibility: Managing retention, up‑selling and cross‑selling.
• Mobile industry knowledge/background or SaaS experience within enterprise customers
• Experience in pipeline creation/management and negotiation/selling techniques
• Ability to oversee projects and work with project management tools
• Ability to work autonomously and own relationships with customers
• Strong interest for understanding the marketing and software setup of clients to be able to advise customers in building a state‑of‑the‑art setup
• Proactive approach where you always want to be speaking with customers
• Excellent communication skills in English & Turkish is a must, Arabic is a plus

More details about our company culture and perks can be found on our career page.

Interested? Let’s Talk!

We understand that imposter syndrome may sometimes hinder exceptional candidates from applying. So, don't hold back—apply with confidence! We're excited to hear from you and can't wait to chat!

Equal opportunity employer

Adjust is proud to be an equal opportunity employer. We champion a diverse and inclusive culture in all of our offices around the globe. We understand that all candidates are individuals with unique backgrounds and talents. At Adjust, we assess candidates on qualifications, merit and business needs. We do not discriminate based upon race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or other applicable legally protected characteristics. If you see a position that excites you, please apply! We would love to have you join us in our mission to build a global tech company where we're all proud to belong.

To support an efficient and fair hiring process, we may use technology‑assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers.