Customs and Global trade Manager

Direct message the job poster from JD.COM

Talent Acquisition Specialist @ JD | Global Recruitment

Working as a Customs and Global Trade Manager at JD.com in Europe

Do customs norms and regulations hold no secrets for you? Are you an expert in this field? Are you capable of overseeing, assessing, and monitoring goods coming from outside the EU, handling any incidents that may arise with external and internal agents? Can you multitask and prioritize customer needs? Are you a real team player? Then we at JD.com are looking for you as a Customs Manager!

What do you do as a Customs Manager?

As a Customs Manager, your mission is to supervise customs activities carried out by operators related to the supply chain (forwarders, customs agents, suppliers, factories, etc.) to comply with the standards and deadlines required by the department without affecting the regular development of customs clearance. You represent the organization towards European customs authorities and are the first point of contact for issues pertaining to the receipt of goods into the EU.

Responsibilities:

• Drawing up, describing, and managing customs processes, procedures, and work instructions.
• Monitoring quality by carrying out, reporting on, and discussing internal checks.
• Classifying goods and recording said classification.
• Managing packaging, plastic, and other environmental obligations across the EU, including CBAM, EUDR, etc.
• Managing internal stakeholders by communicating with various departments involved with Customs (such as Buying, Commercial Operations, Inbound Logistics, Tax, and Finance).
• Claims handling and preparation of requests for refunds, additional payments, and objections.
• As a project team member, participating in long-term improvement projects in the field of customs.
• Understanding customs requirements and setting up customs processes and procedures for imports into Switzerland and the UK.
• Optimisation and contract renewals for external service providers.
• Selection of third-party automation/IT tools for customs.
• Implementation and optimisation of the verification process for customs duties (customs duties vs reserves).
• Application process for customs permits and excise taxes, including alcohol, coffee, and sugar taxes.

Job Requirements:

• Familiar with customs compliance/T1 traffic.
• English at a professional level.
• Minimum of 5 years of experience in related fields.
• Proactive, motivated, and stress-resistant.
• Capacity to focus, adapt to changes, and perform in dynamic environments.
• Excellent knowledge of MS Office, proficient in Excel.
• Planning, conflict analysis, and resolution.
• Flexibility, proactiveness, and initiative.
• Clear and direct communication skills.

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Supply Chain

Industries

Retail and International Trade and Development