Data Center Engineering Operations Technician (w/m/d)

Stellenbeschreibung:

Job Overview

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

About the Team

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Position

Data Center Engineering Operations Technician – a hands‑on electrical and mechanical equipment troubleshooting and operation responder. If you like to apply your electrical and mechanical skills to solve problems, we’d like to meet you. Your work will help maintain one of the world’s largest information system infrastructures.

Responsibilities

Follow and maintain the highest safety standards and diligently encourage a world‑class safety culture. As a facility owner team, ensure remediation of safety risks/issues in conjunction with other teams. Own the safety initiatives and projects to foster a strong safety culture.
Provide operational experience and familiarity with electrical and mechanical equipment, including UPS, Switchgear, Circuit Breakers, ATS, Diesel Generators, Chillers, HVAC, Exhaust Fans, VFDs, and Transformers.
Troubleshoot events within internal Service Level Agreements (SLAs).
Take daily operational readings of all mechanical and electrical equipment through routine rounds/log‑taking (temperatures, voltages, currents, etc.).
Supervise contractors or Engineering Operations Technicians to ensure proper operation and maintenance of all facility equipment.
Drive continuous improvement efforts on infrastructure through standardization of procedures and policies, while delivering performance against agreed metrics.
Provide training and guidance to Engineering Operations Technicians and assist in recruiting efforts.
Lead root‑cause analysis for operational issues, and conduct meetings with Subject Matter Experts (SMEs) to finalize mitigation strategies.
Manual handling and lifting of equipment as required (weight limits in accordance with regulations).
Ability to work shifts (morning, late, and night) and be on‑call for off‑duty emergency calls.
Work at heights and from ladders; in a noisy environment with ear protection.
Perform physical tasks during the shift.

Basic Qualifications

Apprentice/trades certified or diploma in an Electrical/Mechanical field or equivalent recognized training.
Broad operational knowledge and experience with electrical and mechanical equipment.
Good English communication skills.

Preferred Qualifications

Data Center engineering experience or relevant job‑related experience.
Degree in Electrical Engineering, Mechanical Engineering, or relevant discipline.
Familiarity with Building Management System (BMS) and Electrical Power Monitoring System (EPMS) control systems and data collection/trending.

Equal Opportunity Statement

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.

Accommodations

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.