Datacenter Server Technician

Responsibilities

• Exceptional server hardware knowledge with deep understanding of all component & system type failures
• Ability to assist in conducting failure analysis on field issues.
• Ability to assist in tracking server fleet health to investigate emerging failure trends (Problem Management), and validate that ZT is maintaining customer SLA.
• Proven history in RCA and/or Failure analysis
• Solid experience with IPMI utilization in diagnostics
• Administer software tools (e.g.: diagnostics, tests, FW updates)
• Experience in real-time issue resolution during new deployments.
• Experienced with Windows Server OS & WinPE OS administration.
• Experience with Linux PXE services a plus.
• Basic Linux and Windows scripting experience.
• Network troubleshooting of Layer-1, Layer-2, Layer-3.
• Working knowledge of deployment technologies such as WDS, PXE, DHCP & FTP
• Virtual Machine set up and environment configurations.
• Ability to work autonomously and within a local or geographically dispersed team environment.
• Provide timely, detailed, and accurate feedback to the Engineering teams on failures, serviceability of servers, and system integration within the datacenter.

Minimum Qualifications

• 4+ years of experience as a data center technician.
• Associate degree in computer science, computer engineering, Information technology or equivalent experience preferred.
• CompTIA A+ or equivalent experience.

Seniority level

• Mid-Senior level

Employment type

• Contract

Job function

• Information Technology

Industries

• IT Services and IT Consulting

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Location: Frankfurt am Main, Hesse, Germany

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