DevOps Engineer Customer Data Hub (m/w/d) Düsseldorf, Germany Data Platforms & Analytics Techno[...]

## DevOps Engineer Customer Data Hub (m/w/d)Düsseldorf, GermanyBei Vodafone arbeiten wir jeden Tag an einer besseren Zukunft. Für eine Welt, die besser vernetzt, inklusiver und nachhaltiger ist. Denn für uns ist Technologie nur so stark wie die Menschen, die sie nutzen. Sei dabei und lass uns gemeinsam die Welt von morgen gestalten.Der agile Release Train des Customer Data Hubs verantwortet die Entwicklung und Betrieb zur Bereitstellung konvergenter Kundendaten in Echtzeit aus allen IT-Stacks. Unser Team setzt auf innovative Technologien wie K2View Fabric, Kafka und Cloud-native Architekturen in AWS und unterstützt mit Millionen API-Calls und Event-Triggers pro Monat die digitalen Interaktionen von Millionen Kund:innen. Dich erwartet ein hochmodernes, spannendes, dynamisches Arbeitsumfeld als agiles DevSecOps Modell mit zehn agilen Teams. Du sicherst dabei gemeinsam mit erfahrenen Kolleg:innen den Betrieb und das Deployment für unternehmenskritische Projekte die direkten Einfluss auf die digitale Transformation und den Geschäftserfolg von Vodafone haben. Wir bieten dir die Möglichkeit, deine Expertise in einem internationalen Umfeld einzubringen und dich kontinuierlich weiterzuentwickeln.**Was Dich erwartet:*** Du stellst als DevOps Engineer Customer Data Hub (m/w/d) die 24/7-Verfügbarkeit und Performance aller verantworteten Plattformen und Applikationen für Endkund:innen, Kundenbetreuung und weitere Fachbereiche durch Analyse und Optimierung der betreuten Systeme sowie den Aufbau eines effizienten Monitorings sicher.* Du koordinierst und treibst die eigenständige, zielgerichtete Bearbeitung und Behebung hochkomplexer Incidents und Troubleshootings durch die Zusammenarbeit mit unseren internen Entwicklungsteams, externen Lieferant:innen und Dienstleister:innen in den Shared Service Centern (TSSC).* Du optimierst die Software- und Datenqualität durch die permanente Analyse der auftretenden Fehler (Incident-/Problemmanagement) in enger Zusammenarbeit mit den unseren agilen Entwicklunsgteams* Du verantwortest das Deployment unserer Releases sowie die initialen Daten Einspielungen und behebst durch regelmäßiges Patching und Reconciliation sicherheitsrelevante Sachverhalte und Datendiskrepanzen sowie Disaster-Recovery-Maßnahmen.* Du automatisierst die Arbeitsabläufe durch Analyse und Optimierung von Verfahren und Methoden sowie die kontinuierliche Anpassung des Reportings, Monitorings und Alarmings.**DevOps Engineer Customer Data Hub (m/w/d)** **Stellen-ID:** At Vodafone, we work every day for a better future—a world that is more connected, inclusive, and sustainable. For us, technology is only as strong as the people who use it. Join us and let’s shape the world of tomorrow together.The agile Release Train of the Customer Data Hub is responsible for developing and operating solutions that provide convergent customer data in real time from all IT stacks. Our team relies on innovative technologies such as K2View Fabric, Kafka, and cloud-native architectures in AWS, supporting millions of API calls and event triggers per month to enable digital interactions for millions of customers. You can expect a state-of-the-art, exciting, and dynamic work environment based on an agile DevSecOps model with ten agile teams. Together with experienced colleagues, you will ensure operations and deployment for business-critical projects that directly influence Vodafone’s digital transformation and success. We offer you the opportunity to contribute your expertise in an international environment and continuously develop yourself.**What to Expect:*** You as a DevOps Engineer Customer Data Hub (m/f/d), you ensure 24/7 availability and performance of all managed platforms and applications for end customers, customer service, and other departments through system analysis, optimization, and efficient monitoring.* You coordinate and drive the independent, targeted resolution of highly complex incidents and troubleshooting in collaboration with internal development teams, external suppliers, and service providers in Shared Service Centers (TSSC).* You optimize software and data quality through continuous analysis of recurring errors (incident/problem management) in close cooperation with our agile development teams.* You are responsible for deploying releases and initial data loads, resolving security-related issues and data discrepancies through regular patching and reconciliation, and implementing disaster recovery measures.* You automate workflows by analyzing and optimizing processes and methods, as well as continuously adapting reporting, monitoring, and alerting.**DevOps Engineer Customer Data Hub (m/f/d)** **Job ID:** **What Sets You Apart:**This position can be full-time or near full-time part-time (minimum 30 hours).Your strengths and experience matter. Diversity and equal opportunities are important to us. We welcome applications from people with disabilities and give them special consideration in case of equal suitability.We are filling this position at the Düsseldorf location for Vodafone GmbH.* Completed technical or industrial engineering degree or equivalent qualification.* At least 5 years of experience operating complex system landscapes, ideally focused on K2View/Kafka platforms in AWS.* Solid knowledge of DevOps and automation tools (Jenkins/GitHub Actions, Git, Docker, Kubernetes, Terraform).* Experience with ITIL processes and monitoring/analysis tools (Grafana, Dynatrace, Datadog).* Confident handling of incident, problem, and change management in productive, business-critical environments; comprehensive process and IT knowledge in telecommunications.* Strong communication and teamwork skills in international, agile teams.* Resilience and willingness to take responsibility even in critical situations.* Fluent English (C1 level according to CEFR).**What We Offer You:*** Flexibility: Hybrid working allows you to work in the office or up to 3 days/week from home. Additionally, you can work up to 20 days per year in EU countries and an increasing number of non-EU countries.* Attractive Compensation and Pension: As a tariff employee, you receive holiday and Christmas bonuses or a 13th salary, depending on the pay model. Plus, our pension plan provides a company retirement scheme.* Training: You choose which of our learning and training programs support your personal development.* Work-Life Balance: Whether childcare, health and mindfulness programs, or gym memberships - you design your job and private life flexibly. We support you, including with caregiving responsibilities.* Discounts and Extras: As an employee, you receive special offers on all our mobile, fixed-line, internet, and TV products.**Who We Are:** Vodafone celebrates and promotes diversity and inclusion. We are as diverse as our customers and society. Regardless of ethnic origin, skin color, age, gender identity, sexual orientation, disability, religion, political affiliation, union membership, nationality, health status, social background, or cultural heritage—there is no room for discrimination at Vodafone.Together we can.Top skillsAgile MethodologiesAgileAPIJavaWeb ApplicationsSoftware Development1. Software Engineer2. Senior Software Engineer3. Technical Lead4. Senior Software Developer5. Senior DevOps Engineer
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