Digital Analyst (all genders)

You are a digital pioneer? Ask yourself, “What would I do differently if I could change it?” Let’s turn your ideas into reality. Join a dynamic team of digital enthusiasts and professionals and be part of the creative and vibrant team spirit. Become part of the Lufthansa Group Digital Hangar in Frankfurt am Main.

Tasks

As a DIGITALANALYST for our team, I am a key player in delivering real impact in digitizing the travel experience of numerous clients of the Lufthansa Group.

• I am responsible for designing and developing data collection architecture, reports and analyses for different teams
• I am juggling all kinds of data, collecting and analyzing them. I seek for patterns and trends to drive the digital acceleration as future customer experience
• I utilized data and business intelligence technologies to shape key business decisions
• I make my analysis results accessible by providing dashboards and reports
• I align with business and management teams to assess business needs
• I collaborate with the Digital Hangar product teams to identify possibilities for improvement regarding their digital products
• I am troubleshooting upcoming problems regarding data pipelines, databases / reports
• I can negotiate / discuss my findings with different management partners

Requirements

• I have at least 2 years of experience as a Digital Analyst
• Knowledge of front-end web and mobile technologies (JavaScript, HTML, CSS, SDKs)
• Experience in digital data collection, Firebase and/or tag management systems
• Experience in digital analytical tools (Google Analytics)
• Experience with AB testing, personalization, customer data platforms, data activation is a plus
• Experience in working in cross-functional teams in an Agile environment
• Knowledge of software-development processes, dependencies and digital products as well as methodologies and frameworks like Scrum / Kanban
• Knowledge of databases (e.g., SQL, NoSQL), reporting tools (Tableau), cloud platforms (Microsoft Azure)
• Knowledge of script languages (Python, R, Scala e.g., with Apache Spark)
• Good command of English language

About Lufthansa Group Digital Hangar GmbH

Creating the world’s best connected travel experience – physical, human, and digital – for all Lufthansa Group airline brands is our goal. We’re committed to driving the digital transformation and becoming leaders and innovators in developing next-level digital solutions for the airline industry. We operate with 100% focus on delivering tangible value-adding solutions and develop best-in-class features for over 145 million passengers that travel on our 5 airline brands every year.