Documentation Specialist Engineer (all genders)

Documentation Specialist Engineer (all genders)

Join our team and bring clarity to the world of retail technology. As a Documentation Specialist Engineer (all genders) at GK – a global leader in retail innovation and part of the Fujitsu Group – you turn complex technical content into clear, structured, and user‑friendly documentation for our customers, partners, and internal teams.

Location: Mobile Work (Germany-wide), Berlin

What You’ll Do

• Documentation Creation & Maintenance
  • Create and update end‑user documentation for POS‑related topics.
  • Work closely with the POS team to document new features and product updates.
  • Apply principles of topic‑based writing and migrate existing content into structured formats.
• Quality Assurance
  • Review documentation for structure, consistency, completeness, and correct XML usage.
  • Prepare content for review and publication.
  • Ensure compliance with documentation standards and versioning requirements.
• Toolset & Author Support
  • Support authors working with DITA XML, Git, and Oxygen (WebAuthor).
  • Improve the authoring framework, templates, and CSS to optimize usability.
• Publishing
  • Publish documentation versions and variants across multiple channels.
  • Continuously refine and automate processes and content delivery workflows.

What You Bring

• Experience in using or implementing a CMS or CDP.
• Knowledge of XML‑based authoring environments, ideally Oxygen Author/Editor.
• Strong understanding of information architecture and technical writing best practices.
• Confident use of Git/GitLab (branching, merging, versioning, submodules).
• Ability to customize documentation frameworks and CSS.
• Strong analytical skills, detail orientation, and quality mindset.
• Ability to explain tools and workflows clearly and support authors of all experience levels.
• Excellent English skills; German is a plus.

Why Join GK?

• Mission-driven: We simplify interactions in retail – for businesses and customers alike.
• Empowered by flexibility: Remote‑first, flexible hours – work where and how you thrive.
• Security with vision: Permanent contract in a future‑focused, stable environment.
• Culture that connects: Open, collaborative, and people‑first – with great coffee if you drop by