Employee Relations Lead

Employee Relations Lead – DACH & Belgium | Berlin

Ready for a challenge?

Join a fast-paced, international organisation and play a key role in shaping a fair, compliant, and high-performing workplace across multiple European markets.

About the Role

As Employee Relations Lead within the People Services team, you will provide expert oversight across Germany, Austria, Switzerland, and Belgium. You will lead and develop a distributed team of Employee Relations Case Managers, acting as both a coach and escalation point for complex and sensitive matters.

You will play a critical role in maintaining positive employee relations, ensuring compliance with labour laws, and fostering a consistent and fair work environment across all regions.

Key Responsibilities

• Lead and develop a team of Employee Relations Case Managers, fostering collaboration and high performance
• Allocate and oversee ER cases, ensuring timely resolution in line with service level agreements
• Act as the primary escalation point for complex cases, including disciplinary matters, underperformance, disputes, and investigations
• Conduct and oversee high-risk internal investigations, including whistleblowing cases
• Ensure compliance with labour laws and employment standards across DACH and Belgium
• Partner closely with Works Councils and key stakeholders to ensure consistent policy application
• Maintain and continuously improve ER policies, processes, and documentation
• Identify trends and recommend improvements to enhance ER practices and organisational effectiveness
• Represent Employee Relations in stakeholder meetings, including HR, Legal, and leadership forums
• Lead and contribute to global ER projects, sharing best practices across regions

Your Profile

• Post-secondary education in Human Resources, Business, Psychology, or a related field
• 3+ years of experience in HR and/or leadership roles
• Strong, hands-on expertise in German labour law and Works Council relations
• Experience managing complex employee relations cases and internal investigations
• Fluent in German and English (additional European languages are a plus)
• Proven ability to coach, develop, and influence teams and stakeholders
• Strong attention to detail and experience working with HR systems (e.g., Workday, Jira)
• Proactive, solutions-driven mindset with a focus on continuous improvement
• Excellent communication skills with the ability to influence at all levels
• Resilient, adaptable, and able to operate effectively in a fast-paced environment

What’s on Offer

• Competitive compensation package with structured performance reviews
• Hybrid working model (3 days in office / 2 days remote)
• Wellbeing and fitness benefits
• Monthly travel allowance and food credit
• Company pension with employer contribution
• Diverse, international work environment
• Regular team events and social activities