Endpoint & Device Services Lead

Overview

Diese Position Berichtet An
IS Manager

Bei ABB unterstützen wir die Industrie dabei, effizienter und sauberer zu arbeiten - und jeder Einzelne trägt hier dazu bei. Sie haben die Möglichkeit, eine Führungsrolle zu übernehmen, wir unterstützen Sie bei Ihrer Entwicklung und Sie werden stolz auf das sein, was wir gemeinsam erreichen. Kommen Sie zu uns und helfen Sie mit, die Welt zu verändern.

Diese Position Berichtet An
IS Manager

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Your Role And Responsibilities

The Endpoint & Device Services Lead is accountable for the full lifecycle, management, security, and user experience of all end‑user computing devices within ABB Robotics. This includes physical devices, mobile endpoints, virtual desktops, and printing services.

The role ensures that employees are equipped with standardized, secure, and high‑performing devices, while driving efficiency, cost optimization, and modern endpoint management practices.

The work model for the role is: hybrid/remote

You Will Be Mainly Accountable For

• End‑User Devices & DaaS Lifecycle: Own the full lifecycle of laptops, desktops, peripherals, and accessories; govern DaaS provisioning, refresh, and asset management; standardize device models, images, and configurations; coordinate procurement, inventory tracking, and disposal.
• Modern Endpoint Management: Own endpoint management platforms and policies (primarily Microsoft Intune); govern device configuration, patching, compliance, and software deployment; oversee MDM for smartphones and tablets; ensure secure management of corporate and BYOD devices.
• Virtual Desktop Services: Own Virtual Desktop Infrastructure (e.g., Azure Virtual Desktop); ensure availability, performance, and correct sizing of virtual workspaces; drive adoption and cost‑optimized delivery of virtual environments.
• Print & Scan Services: Govern enterprise print and scan services, including vendor contracts; ensure secure, modern, and cost‑efficient print solutions across the organization.
• Endpoint Security Coordination: Ensure operating systems and applications remain secure and up to date; coordinate endpoint security controls such as encryption, antivirus, and compliance policies; work closely with cybersecurity teams on endpoint risk mitigation.
• Operational Collaboration: Partner with Service Management for incident and problem resolution; support cross‑functional coordination to maintain stable, secure, and well‑managed endpoint environments.

Qualifications For The Role

• 5–7 years of experience in Endpoint, EUC, or Digital Workplace roles
• Strong hands‑on knowledge of Microsoft Intune and endpoint security concepts
• Experience with DaaS, VDI, and enterprise printing environments
• Vendor and service provider coordination experience
• Strong operational ownership and user‑centric mindset
• Excellent stakeholder management and clear communication skills for working with diverse, international stakeholders in English

This role sits within ABB’s Robotics business , a leading global robotics company. We’re entering an exciting new chapter as we’ve announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you’ll be part of a pioneering team shaping the future of robotics—working alongside world‑class experts in a fast‑moving, innovation‑driven environment.

Um eine sauberere und intelligentere Zukunft zu schaffen, braucht es alle Arten von Köpfen: die neugierigen, die mutigen und die kreativen. Deshalb sind bei uns Menschen mit unterschiedlichem Hintergrund und unterschiedlicher Erfahrung willkommen.

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JR