Engagement Lead

Overview

We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcareorganizations to be future-ready. We offer accelerated, global growth opportunities for talent that’s bold,industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurshipand is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at theconvergence of healthcare and technology, check out

Looking to jump-start your career?

We understand how important the first few years of your career are, which create the foundation of your entireprofessional journey. At Indegene, we promise you a differentiated career experience. You will not only work atthe exciting intersection of healthcare and technology but also will be mentored by some of the most brilliantminds in the industry. We are offering a global fast-track career where you can grow along with Indegene’shigh-speed growth.

We are purpose-driven. We enable healthcare organizations to be future ready and our customer obsession isour driving force. We ensure that our customers achieve what they truly want. We are bold in our actions,nimble in our decision-making, and industrious in the way we work.

Job Title: Delivery Partner / Engagement Lead – Germany

About the Role

We are seeking an experienced Life Science Engagement Lead to oversee and drive strategic clientengagements in Germany. The role is pivotal in managing client relationships, ensuring delivery excellence,and expanding our footprint in the life sciences domain. You will act as the primary interface with clients, aligninternal teams to business priorities, and ensure high-quality outcomes across projects.

Key Responsibilities

• Serve as the primary point of contact for key life sciences clients in Germany, building trusted advisorrelationships.
• Lead strategic engagement planning, including scoping, resourcing, and project prioritization.
• Drive business growth by identifying opportunities for new services, upselling, and cross-selling withinexisting accounts.
• Ensure delivery excellence by coordinating with internal teams across creative, digital, web, andomnichannel services.
• Oversee engagement financials , including revenue, forecasting, and profitability.
• Manage risk and issue resolution, ensuring timely escalation and mitigation.
• Lead, mentor, and develop local and offshore teams to maintain high performance and employee engagement.
• Align with global and regional stakeholders to implement best practices, standardize processes, andmaintain client satisfaction.

Education

• Bachelor’s or Master’s degree in Life Sciences, Pharmacy, Biotechnology, or related field.
• MBA is a plus.

Experience

• 8–12 years of experience in client engagement, account management, or program management inthe life sciences industry.
• Proven track record managing multi-disciplinary teams and large-scale projects.
• Experience working with global pharmaceutical or biotech clients is preferred.

Skills

• Strong client management, negotiation, and relationship-building skills.
• Excellent leadership and team management capabilities.
• Strategic thinking with ability to align client needs with business objectives.
• Financial acumen to manage budgets and optimize engagement profitability.
• Fluency in English and German is essential.

Personal Attributes

• Proactive and results-oriented with a consultative mindset.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced, dynamic environment.
• Collaborative approach to drive cross-functional teamwork.

Equal Opportunity

Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion andDiversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy,sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring toseparation, will be based on business requirements, the candidate’s merit and qualification. We are an EqualOpportunity Employer. All qualified applicants will receive consideration for employment without regard torace, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protectedveteran status, or any other characteristics.