External Accounts Manager

**Privacy Preference Center:**# **Your Role**As an **External Account Manager – Pharma** at Brenntag, you will be responsible for managing and growing a defined portfolio of **pharmaceutical and life-science customers**. Acting as the primary commercial interface, you will drive sustainable growth through deep customer relationships, portfolio expansion, and the identification of new business opportunities, while operating within a **highly regulated environment**.## **Responsibilities*** Manage a portfolio of **category A & B pharmaceutical and life-science customers*** Maintain and grow existing business through **structured account management and solution selling*** Expand **product range penetration** across excipients, APIs, and life-science ingredients where applicable* Identify, develop, and secure **new Pharma business opportunities*** Achieve and exceed **gross profit (GP) and margin targets*** Drive **margin optimisation and long-term profitability*** Conduct detailed **customer profiling**, ensuring accurate and compliant customer records* Perform frequent, structured **customer visits and engagements** in line with portfolio requirements* Maintain up-to-date **product, application, and regulatory knowledge** by attending training and supplier sessions* Submit **weekly call reports**, forecasts, and accurate sales administration* Provide reliable **forecasting inputs** and weekly updates to Product Managers* Ensure **conditions of sale**, pricing, and contracts are current and correctly applied* Prepare thoroughly for customer visits and submit **weekly schedules** on time* Support the sale of **short-dated or at-risk stock** where applicable* Maintain strong **internal collaboration** with Product Management, Supply Chain, Quality, and Regulatory teams* Adhere at all times to **Brenntag Rules of Procedure (ROP), SOPs, Quality standards, and company policies**# **Your Profile**You are a **commercially astute, technically credible sales professional** with experience in pharmaceutical or regulated chemical markets. You build trust with customers, understand the importance of **quality and compliance**, and are comfortable managing complex accounts, negotiations, and long-term partnerships in a performance-driven environment# **Skills*** Strong **consultative sales and negotiation skills*** Ability to build and sustain **long-term strategic customer relationships*** Proven capability to identify, pursue, and close **new Pharma business opportunities*** Strong **planning, organisation, and time-management** skills* Confident **communication and presentation** abilities* Proficiency in **MS Office and CRM systems*** Ability to work **independently** while collaborating effectively with cross-functional teams## **Experience*** **5–8 years’ experience** in external sales or account management within the **pharmaceutical, life sciences, or regulated chemical environment*** Proven track record in managing **complex key accounts** and delivering on sales and margin targets* Exposure to **pharmaceutical raw materials, excipients, APIs, or life-science ingredients*** Understanding of **quality, compliance, and regulatory frameworks** (e.g. GMP, GDP exposure advantageous)* Demonstrated experience in **customer profiling, forecasting, and reporting*** Experience driving **margin improvement and profitability*** Experience using **CRM systems and MS Office*** **SAP knowledge** advantageous* Valid **driver’s licence** and **own reliable vehicle**## **Education*** Matric (Grade 12)* Relevant **tertiary qualification in a science or commercial field**, e.g. **Pharmacy, Analytical Chemistry, Biochemistry, Biotechnology, BSc, or BCom (Marketing/Business Management)*** Additional **pharmaceutical, life-science, or industry-related training** will be an advantage# **Our Offer*** Competitive and fair salary* Retirement savings plan* Professional development opportunities Brenntag provides equal employment opportunities to qualified applicants and employees of all backgrounds and identities to create a workplace where difference is valued because it forms a resilient and more innovative organization. We do not discriminate on the basis of age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or any other protected characteristic. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds.## Brenntag TA TeamBrenntag is the leading global distributor of chemicals and ingredients, committed to connecting customers and suppliers within networks. We add value for our customers and partners every step of the way: through our product knowledge, innovation, and sustainable solutions, combined with our passion for service excellence and commitment to safety.Headquartered in Essen, Germany, and with more than 17,500 experts at about 600 locations in 72 countries, our two global divisions, Brenntag Essentials and Brenntag Specialties, offer a full range of industrial and specialty chemicals and ingredients. Therefore, our clients and partners can count on us for global reach combined with local agility and execution.As an employer, we embrace diversity and foster a sense of community and collaboration in an environment where employees are encouraged to share ideas and work together. We engage our employees in the company’s mission for collective success, by building long-term stability and safety through trust and clarity across the organization. We believe in empowering our employees to reach their full potential and shape the future.For more information, please visit
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