Fanatics Assistant Store Manager

Retail Assistant Store Manager (m/f/d) – Pop-Up Store Munich

Fixed-Term Contract | 8 Months | Start: Opening Date – 2nd May 2026

Company: FANATICS
Location: Neuhauser Straße, Munich
Contract Type: Full-time
Salary: €41,600 gross per annum

About FANATICS

FANATICS is a global market leader in licensed sports merchandise, trading cards, and collectibles. As part of our strategic expansion into Germany, we are opening a Pop-Up Store in Munich, designed to increase brand awareness following the success of our Global Flagship Store.

This Pop-Up Store is more than a retail location; it is a destination for collectors and fans, offering exclusive trading cards, authentic sports memorabilia, and merchandise from the world’s biggest leagues. The store is a hub for the collecting community, providing a unique brand experience.

Your Responsibilities

As Assistant Store Manager (m/f/d) , you will support the operational and commercial management of the Pop‑Up Store and ensure a high‑quality customer experience.

Team Leadership & Coaching

• Support the Store Manager in leading, motivating, and developing the store team

• Provide on‑the‑job coaching, training, and real‑time feedback

• Act as a role model in service behaviour and brand representation

Sales & KPI Management

• Assist in monitoring KPIs and achieving sales targets

• Analyse daily sales figures and implement strategies to drive team performance

• Support in converting customer curiosity into measurable sales outcomes

Customer Experience & Brand Representation

• Ensure an engaging and immersive retail experience for collectors and sports fans

• Deliver brand storytelling and product knowledge to enhance customer engagement

• Maintain high standards of customer service, creating loyalty and repeat visits

Store Operations Support

• Assist with merchandise management, stock control, and visual presentation

• Ensure store operations comply with company standards and procedures

Your Profile

• Passion or affinity for trading cards, collectibles, or sports memorabilia

• Experience in a supervisory or managerial role, ideally in retail (other sectors considered)

• Strong commercial awareness, comfortable working with KPIs and targets

• Excellent customer service orientation (ausgeprägte Serviceorientierung)

• Team‑oriented, collaborative, and motivating

• Strong communication skills and confident presence on the sales floor

• Structured, hands‑on, and proactive approach to store operations

Language Requirements

• English – Proficient (mandatory; interviews conducted in English)

We Offer

• Participation in a high‑visibility market entry project in Germany

• Dynamic, international working environment

• Opportunity to actively shape the development of a new retail concept

Application Process

Shortlisted candidates will be contacted for an initial interview (remote or in‑person). Candidates demonstrating the right blend of attitude, skills, and experience will proceed to an interview stage.

Interviews will be conducted in English.

Agile Retail is a UK‑based company supporting the recruitment and operational delivery of the FANATICS Pop‑Up Store in Munich.