Field Applications Scientist 2

Field Applications Scientist 2 – Maternity Cover, 12-Month Contract (Germany)

Please submit your CV in English.

Overview

At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life‑changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

Working at Illumina means being part of something bigger than yourself. Every person in every role has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world‑changing projects, you will do more and become more than you ever thought possible.

Key Responsibilities

• Coordinate new instrument installations, including facility inspections, validation, and customer training.
• Ensure operational quality and instruct customers on system maintenance and best practices.
• Diagnose and resolve issues related to assay design, experimental setup, software, and instrumentation.
• Escalate complex cases to internal teams to minimize downtime and maximize customer success.
• Communicate technical updates and insights to customers and Sales teams.
• Understand customer goals, set expectations, and identify new opportunities for growth.
• Partner with Sales and Marketing teams to deliver workshops, demonstrations, and seminars.
• Contribute to departmental projects and strategic plans under Illumina’s team‑selling model.
• Travel up to 80% of the time with your own transportation and potentially cross‑country.

Qualifications

• Ph.D. in Molecular Biology, Genetics, Chemistry, or Biochemistry, or an M.S. with at least 3+ years of relevant experience.
• Experience in biotech, ideally within a clinical or regulated environment.
• Strong problem‑solving skills and ability to manage complex technical challenges under pressure.
• Fluent in German and English.
• Experience with sequencing technologies, lab automation, and bioinformatics tools (a plus).
• Commitment to delivering exceptional customer service and autonomy to work independently across the region.

Travel Requirements

Travel across Germany up to 80%. Valid driving license and vehicle essential.

Employee Benefits

Flexible time off, private medical insurance, compassion and care time off, leisure travel insurance, pension, employee stock purchasing program, volunteer time off, and more.

Equal Opportunity Employer Statement

Illumina is a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, Illumina has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero‑net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process, please contact

#J-18808-Ljbffr