Field Engineer- Talent Pipeline

Note: We’re proactively identifying strong profiles for future openings, this position is not immediately available.

At Evernex, we believe millions of IT parts thrown away each year deserve a second life. That’s why we step in and give them a new purpose. From hospitals to banks to airports, we ensure critical systems stay operational while helping businesses reduce costs and minimize environmental impact.

With teams across the world — from Paris to Melbourne, Dubai to São Paulo, Casablanca to Kuala Lumpur — we are building a future where IT is greener, smarter, and more sustainable. How does that sound to you?

More information is available at

Why this role matters

Our Field Engineers serve as trusted technical experts, supporting customers through targeted troubleshooting and precise service documentation, both remotely and on-site. They take ownership of technical issues and projects, promote proactive maintenance solutions, and contribute through cross-functional collaboration and continuous learning to deliver world-class IT services globally.

✨ How will you make an impact?

You are responsible for, but not limited to:

• Provide on-site technical customer support
• Troubleshoot, inspect, and resolve issues on equipment and IT systems in data centers
• Deliver detailed technical analysis (1st to 2nd level support)
• Communicate with the client’s technical contacts
• Manage and follow up on manufacturer warranty cases
• Document all performed activities in Salesforce and the Field Service App
• Perform preventive maintenance
• Support the execution of customer projects
• Participate in technical on-call rotations

What makes you a great fit

We are looking for someone who combines knowledge, experience, and passion:

• Training as an IT systems electronics technician, IT technician, or comparable qualification
• At least 2-5 years of professional experience in the described field of work
• Good technical understanding and the ability to independently analyze and solve technical problems
• Affinity for hardware and knowledge of manufacturers such as IBM, HP, DELL, or similar in the areas of maintenance and service
• Independent work ethic and customer-oriented approach
• Willingness to participate in on-call technical services
• Good written and spoken German and English skills
• Class B driver's license

Join Evernex and you’ll contribute to meaningful global operations that support sustainable IT lifecycle management.

We keep things collaborative and people focused — less hierarchy, more teamwork. You’ll find trust, flexibility, and the opportunity to take ownership of your role.

And along the way, you will:

• Work for a global leader in sustainable IT solutions.
• Be part of a multicultural and fast-paced environment.
• Grow through continuous learning and development opportunities.
• Contribute to a greener and more responsible IT industry.