Field Service Engineer in Düsseldorf（m/f/d)

A Japanese manufacturing company in the machine tool industry is seeking to hire a Service Engineer to strengthen its support structure for customers in Germany and neighboring European countries.

The position is based in the Düsseldorf area (NRW, Germany) and focuses primarily on providing technical support at customer sites.

Job Responsibilities

• On-site maintenance, inspection, and repair of industrial machinery
• Installation, commissioning, and start-up support of machines
• Troubleshooting related to mechanical, electrical, and control systems
• Conducting regular maintenance and technical inspections
• Providing technical support and training for customers and distributors
• Preparing service reports and technical documentation (in English)
• Coordinating and reporting technical matters with the headquarters in Japan

Requirements

• 5+ years of experience as a Service Engineer or Field Service Engineer (experience with machine tools, industrial machinery, or FA equipment welcome)
• Strong troubleshooting skills in mechanical and electrical fields (Experience with CNC machines is a plus)
• Ability to work independently at customer sites
• English: Business level
• Japanese: Business level or higher
• Willingness to travel within Germany and Europe
• Valid driver’s license

Benefits & Other Information

• Expected annual salary: EUR 60,000–80,000 (gross; depending on experience)
• Stable position with long-term employment prospects
• Opportunity to build a career in a highly specialized technical field
• International working environment with close collaboration with Japan HQ
• Company car provided (private use allowed)