Field Service Engineer (m/w/d) – Greentec

Big ideas often start small - sometimes smaller than a speck of dust. Microchips power the tools and devices we rely on every day – from smartphones and electric vehicles to medical diagnostics and AI systems. SUSS equipment enables their production through scalable, high-precision solutions in lithography, wafer bonding, and packaging. With over 75 years of experience and a global presence, we are a trusted partner that combines reliability and innovative strength.

We are guided by the conviction that innovation is not only created by technology, but by people who take responsibility and overcome boundaries together.

Do you work in a structured manner, are you reliable and ensure that our customers always receive the best possible support? Then join our team! In this position, you will be responsible for looking after and supporting our customers, providing training and ensuring that our machines and processes fulfil the high expectations of the Semiconductor Industry – all in a high-precision environment that also includes working in clean rooms. At the earliest possible date we are looking for

Field Service Engineer (m/w/d) – Greentec

• You contribute your technical expertise to international customer projects, providing valuable support in product and process-related matters as well as in special technical applications for sales
• Based on individual customer specifications, you design tailored system configurations and prepare quotations in line with existing pricing structures and sales modules
• With compelling product descriptions and presentations, you engage customers both on-site and remotely, including the execution of professional demos
• Your input helps shape sales strategies for specialized technical solutions, and you take responsibility for drafting requirement specifications for customer-specific developments
• Maintaining accurate and up-to-date pricing and COGS lists in the SAP system is part of your daily routine, ensuring a reliable data foundation for quotations and calculations
• When needed, you take charge of technical special projects and are willing to travel internationally to support customers and internal teams directly on location
• By assisting with coordination and communication with our Korean and global suppliers, both on-site and online, you will help us achieve our high-quality standards and strategic goals

• You hold a degree or vocational qualification in industrial engineering, mechanical engineering, electrical engineering, microsystems technology, physics, chemistry, or a related technical field
• Ideally, you bring prior experience in special-purpose machinery or the semiconductor industry – whether in sales, marketing, business development, R&D, or application engineering
• Your working style is independent, goal-oriented, and marked by a high level of personal responsibility
• You communicate clearly and professionally in English, making you a confident partner in internal and customer-facing interactions
• You are proficient in Windows and Microsoft Office, and have hands-on experience with SAP and CRM systems
• Strong technical understanding and the ability to quickly grasp complex topics complete your profile

Working hours that accommodate your individual needs:

Individual part-time models, mobile working, 30 vacation days + 2 paid holidays (December 24th and December 31st), travel time counts as working time

We enrich your life with attractive benefits:

Special holidays & financial benefits, corporate benefits, hardware leasing programme, employer subsidised canteen, insurance, e.g. occupational disability insurance

Your health is important to us:

Paid doctor's visits, JobRad, EGym Wellpass

Working and celebrating together:

Anniversary celebrations, company events, company running events