Financial Center Supervisor

Key Responsibilities

• Drive proactive sales conversations by engaging in outbound calls, handling inbound contact center inquiries, scheduling appointments, and actively engaging customers in the lobby with a goal of identifying sales opportunities and converting them into tangible outcomes.
• Maintain sound risk and compliance practices by ensuring the financial center operates within the parameters of applicable regulations and company policies and playing a key role in managing risk through sound judgment.
• Utilize the CRM system and other resources to foster relationship‑building conversations with customers, ensuring a consistent approach to new customer onboarding and expanding existing relationships, and advance personal knowledge of sales techniques while developing team members’ CRM knowledge and adoption.
• Contribute to team building and performance excellence in the financial center by collaborating closely with the Financial Center Manager to assist in building and nurturing a high‑performing team, including participation in the selection of top talent, facilitating seamless onboarding, providing ongoing coaching, and managing performance to achieve optimal results.
• Actively participate in off‑site networking events and community initiatives that will bolster our brand presence and strengthen ties within the local community, driving business growth opportunities.

Additional Responsibilities

• May serve as a Notary Public for the financial center.

Education

• High School Diploma or equivalent (Required).
• Bachelor's Degree or equivalent experience, preferably in Business or a relevant field (Preferred).

Experience

• 3 or more years of related business or sales experience (Required).

Knowledge, Skills, and Abilities

• 1 or more years of supervisory or team‑leader experience (Preferred).
• Proactive and result‑oriented (Required).
• Highly collaborative with Fulton partners and other team members (Required).
• Excellent communication skills and the ability to have needs‑based conversations (Required).

Compensation

Salary range: $51,600.00 – $86,000.00 annually. Short‑term incentive compensation plan subject to individual and company performance.

Benefits

Fulton Bank offers a comprehensive benefits package that includes medical plans with prescription drug coverage, flexible spending account or health savings account options, dental and vision insurance, life insurance, a 401(k) program with employer match, Employee Stock Purchase Plan, paid time off programs including holiday pay and paid volunteer time, disability insurance coverage, maternity and parental leave, adoption assistance, educational assistance, and a robust wellness program with financial incentives.

Equal Employment Opportunity

Fulton Bank (“Fulton”) is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons. Fulton will recruit, hire, train and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally protected status.

Eligibility

As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future.