Freelance Marketplace Manager (m/f/x)

About Us

Contorion is Germany’s largest online specialist retailer for professional tradesmen and industrial supplies. We offer a diverse assortment that includes well‑known third‑party brands such as Bosch, Makita, and Festool, alongside our own high‑quality private label, STIER, designed to meet the specific needs of small and medium‑size businesses. To realise our vision of revolutionising the market for these companies, we are looking for dynamic and motivated people to join our team.

The Marketplace Manager (m/f/x) will oversee Contorion’s performance on Amazon, eBay, and other key European marketplaces, focusing on sales growth, profitability, and regulatory compliance. Reporting to the Senior Manager for Marketplaces, this role is key to achieving Contorion’s 30 % net revenue growth goal.

Your Tasks

• Co‑manage marketplace accounts with a focus on profitability, assortment optimisation and identifying opportunities for international and local expansion, while enhancing product listings, improving SEO, and elevating the overall customer experience.
• Monitor and optimise key performance indicators (KPIs), such as revenue, margin, TACOS and ACOS, through regular performance reviews and targeted SKU‑level strategies, including pricing, ads and promotional strategies.
• Plan and execute advertising campaigns, leveraging keyword research and process automation tools such as ChannelAdvisor.
• Ensure marketplace compliance with regulations (e.g. GPSR) and foster cross‑functional collaboration with teams such as logistics, category management and customer service.
• Support the customer service team with prompt, accurate responses to marketplace queries, ensuring a seamless customer experience and efficient escalation handling.

Your Profile

• Have proficiency with e‑commerce tools such as ChannelAdvisor or Amazon Seller Central, and strong project‑management skills to prioritise tasks and collaborate cross‑functionally.
• Bring experience with feed‑management tools such as Product Up or Akeneo – a plus.
• Be familiar with SQL and Looker Studio for advanced data analysis and reporting.
• Have a deep understanding of PPC advertising, keyword optimisation and SEO for marketplaces.
• Have a proactive and resourceful attitude, with the ability to identify challenges, develop solutions and drive results in a fast‑paced environment, and strong analytical skills to interpret data, optimise campaigns and make data‑driven decisions.

Your Chance

• Flexibility: Support with a hybrid work approach and the option to work part‑time, remaining flexible and able to work from home.
• Work‑life balance: 30 days of vacation, possibility to work remotely from abroad and sabbaticals.
• Mobility: Subsidise your job ticket or job bike for public transport or cycling.
• Health & Wellness: With OpenUp and Urban Sports to boost body and mind. Company events keep team spirit up. Fruit, drinks and granola sweeten the day in the office.
• Development: Regular feedback and training opportunities, offering tools for a personal development plan.
• Culture: Live transparency, respect, courage and passion. Principles anchored in the teams create a unique, cooperative working environment.

Sounds interesting? Apply now! We look forward to receiving your application.