Gaming Manager (bwin)

Job Description

Entain is an inclusive employer and a member of myGwork, the largest global platform for the LGBTQ+ business community.

Entain is leading change in sports betting, gaming and interactive entertainment by putting people first and delivering exciting, engaging experiences. Our focus is on innovation, technology and, most importantly, excellent people like you. When you join Entain, it’s your game – so let’s win together.

Position

Gaming Manager (bwin) – Berlin

Location

Berlin, Germany (2 days in the office per week)

Language Requirements

German & English. Any other language is considered an advantage.

Responsibilities

• Road map management: manage new game releases and roadmap to deliver market‑specific content that matches customer preferences.
• Lobby management: maintain modern, appealing casino lobbies by optimizing game and lobby feature positioning based on performance.
• Data‑driven game planning: conduct weekly and monthly planning of game positioning for all brands through data‑driven reporting decisions.
• Cross‑team & partner management: coordinate with internal teams and partner with game suppliers to ensure smooth launch of new content.
• Reporting: prepare monthly traffic, game, provider and performance reports using PowerBI, Google Analytics, and other tools.
• Issue monitoring: monitor casino and customer support channels to identify and resolve game‑related issues.

Qualifications

• At least three years of experience in the online gaming sector, preferably in games and lobby management.
• Familiarity with gaming regulations and compliance standards is a plus.
• Strong analytical skills with the ability to interpret data, identify trends and derive actionable insights.
• Experience with PowerBI or similar data tools.
• Excellent communication and interpersonal skills, with a proven ability to collaborate effectively across marketing, product, compliance and external partners.
• Proactive, results‑oriented, adaptable and able to thrive in a fast‑paced environment with strong problem‑solving skills.
• Good understanding of customer behaviour and preferences, and passion for enhancing player experience and engagement.

Benefits

• Group bonus plan.
• 25 days of annual leave plus local public holidays.
• 5 additional paid days off for volunteering, learning or a special Game Day.
• Hybrid work model: 2+ office days per week, fully remote in August from anywhere in Austria.
• Sharesave scheme.
• Comprehensive life and health insurance.
• Free access to Unmind, a mental‑health app.
• Social events and festive parties.

Equal Opportunities

Entain is an equal opportunities employer. We welcome applications from everyone and do not discriminate based on race, colour, nationality, ethnicity, gender identity or expression, sexual orientation, age, disability, marital status, pregnancy or other protected characteristics. We promote a diverse, equitable and inclusive workplace where everyone is respected and encouraged to be themselves.