German Customer Care On-Site & Remote in Greece

Stellenbeschreibung:

At the moment we are looking for German speakers to fill several vacancies. The conditions are according to the following requirements:

  • Knowledge of fluent German & English (B1/B2);
  • Writing Speed: 25 words per minute.
  • Starting dates: March & April
  • Travel Expenses: Paid by our client;
  • Accommodation: Our client offer the first 14 days of stay in Hotel, during this time will have a company looking for accommodation according to your expectations;
  • Initial Contract: 6/12 months (renewable)
  • Health Coverage by the Greek Social Security Foundation (IKA) plus private health care for all employees
  • Working hours in shifts, 8 hours per day/5days = 40 Hours per week.

Responsibilities

  • To respond and record consumer enquiries/questions raised through free phone lines for customers.
  • To maintain accurate data input of consumer enquiries, questions and feedback on the customer services database.
  • To ensure client complaints are dealt with and logged in line with the company’s complaints escalation policy.
  • To ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged appropriately.
  • To troubleshoot through the use of open questions, support documents and system training.
  • To be able to offer recommendations to common problems or frequently asked questions.

Relocation Package

  1. Booking and paying for your travel tickets and a taxi to transfer you from the airport to the hotel.
  2. Up to two week’s accommodation in a hotel close to our premises provided by the company.
  3. We will help you in order to find an apartment to stay either alone or share one with a colleague.
  4. The company also offers Greek lessons, free Real Estate Agency fee & other Benefits.

We’re looking for exceptional talent—if that sounds like you, don’t miss this opportunity to apply.

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NOTE / HINWEIS:
EnglishEN: Please refer to Fuchsjobs for the source of your application
DeutschDE: Bitte erwähne Fuchsjobs, als Quelle Deiner Bewerbung

Stelleninformationen

  • Veröffentlichungsdatum:

    17 Feb 2026
  • Standort:

    WorkFromHome
  • Typ:

    Vollzeit
  • Arbeitsmodell:

    Vor Ort
  • Kategorie:

  • Erfahrung:

    2+ years
  • Arbeitsverhältnis:

    Angestellt

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