German Customer Support Advisor

Stellenbeschreibung:

German-Speaking Customer Support Representative – Lisbon, Portugal

An internationally recognized company in the customer experience industry is currently looking for German-speaking professionals to join its growing team in Lisbon.

This role offers the opportunity to work with global brands while developing valuable professional skills in a multicultural and dynamic environment.

What You Will Do

Supporting German-speaking customers through phone, email, or chat
Handling product-related questions and providing accurate information
Troubleshooting basic technical or account-related issues
Ensuring every interaction delivers a positive customer experience
Documenting cases and solutions in internal systems
Working closely with colleagues and team leaders to resolve more complex cases

Requirements

Minimum strong C1 German language skills
B2 level English
EU citizenship or legal authorization to work in Portugal
Availability to relocate to Lisbon quickly
Good communication and interpersonal skills
Ability to work in a team-oriented environment

Previous experience in customer support or service roles is an advantage but not required.

What You Will Receive

Competitive salary package
Two extra annual salary payments
Performance bonus opportunities
Attendance bonuses
Meal allowance
Paid professional training
Accommodation support to help with relocation
Career development opportunities within a global organization

Why Move to Lisbon?

Lisbon offers the perfect mix of career opportunities and lifestyle . With its historic neighborhoods, vibrant nightlife, and beautiful ocean views, the city attracts professionals from all around the world.

You can enjoy: