German + English C1 Customer Service - Relocation to Porto

We are hiring a German + English C1-speaking Customer Service to join an international team based in Porto. In this role, you will support customers across multiple channels, handle inquiries efficiently, and contribute to a high-quality service experience.

Responsibilities

• Assist customers via email, chat, and/or phone
• Resolve inquiries in a timely and professional manner
• Ensure high levels of customer satisfaction
• Collaborate with internal teams when needed

Qualifications

• Fluency in German + English C1
• Good command of English
• Strong communication and problem-solving skills
• Customer-oriented mindset

Benefits

• Work model: On-Site
• International opportunity based in Porto
• Career growth opportunities
• International work environment