German-Speaking Customer Support | Work and Relocate to Porto

Overview

German-Speaking Customer Support Representative | Porto, Portugal

We are currently supporting a global customer experience provider in their search for German-speaking Customer Support Representatives to join their team in Porto.

Responsibilities

• Assist German-speaking customers with inquiries and support requests
• Deliver service through phone, email, and chat channels
• Troubleshoot and resolve customer issues
• Ensure accurate documentation of customer interactions
• Provide a positive and professional customer experience

Requirements

• German – C2 level
• English – B2 level
• EU passport or Portuguese work authorization
• Excellent communication skills
• Customer-focused attitude
• Willingness to relocate to Porto as soon as possible

Benefits

• Paid training and onboarding
• Accommodation and relocation assistance
• Performance-based bonuses
• Meal allowance
• International and supportive work environment

Why Porto?
Porto is one of Europe’s fastest-growing international hubs. The city offers a unique combination of historical charm, vibrant culture, and modern lifestyle. Living in Porto means enjoying sunny days, beautiful beaches, world-famous food and wine, and a welcoming international community — making it the perfect destination for professionals seeking both career development and quality of life .