Who are we?
Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.
A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.
Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.
Job Summary
Applies acquired job skills to work on tasks that are semi‑routine in nature. Focus is on semi‑routine tasks within standard operating procedures. Supports the overall team.
Responsibilities
Queue Management / Reporting - Reviews work order requests in the queue and responds to semi‑routine work orders by adhering to commitment times
- Escalates and expedites orders to appropriate teams upon standard operating procedures; supervision needed on the escalation of non‑standard procedure escalation requests
- Ensures adherence to commit times within standard operating procedures
- Maintains detailed written records of all work activity
- Updates local asset databases and other systems
Installations - Rack and stack semi‑routine customer equipment tickets.
- Supports intra‑cage infrastructure installations by following the standard operating procedures of semi‑routine customer installs, which may include: fiber trays, ladder racks, customer equipment and cabinets; semi‑basic cage installs for mesh and overhead cable trays; and, performs tape changes and standard operating back‑up changes.
Cross‑Connect - Supports semi‑routine datacenter standard operating cross‑connect work order requests (installs, terminations, modifications, and testing)
- Ensures the standard operating procedures are followed on cable management of: coax, fiber, twisted pair copper, and semi‑routine intra‑building cross connects
- Learns to install 'across' connect circuits (switched, multiplexed, etc.), under supervision
Testing / Troubleshooting - Supports semi‑routine standard operating testing and standard operating installations of customer assets
- Supports standard operating procedures of layer 1 cross‑connect certification testing
- May learn non‑standard operating testing, such as: layer 2 and layer 3 testing, under supervision
Stakeholder Partnership - Supports the operations and security personnel team for breaks or other activities, when necessary
- Supports standard operating procedural tasks provides back‑up assistance to team members when necessary
Customer Management - Supports customer satisfaction with timely adherence to following semi‑routine execution order requirements
- Delivers a high level of service and an excellent customer experience when interfacing with customers
- Provides support with time expectations on new deployments and existing alterations, by following standard operating procedure guidelines
- Supports customers on‑site by through access control and escorting services
Projects - Supports fulfillment of projects that follow standard operating procedures; if projects deviate from standard procedures, then works under supervision
- Supports vendors on projects
- Supports physical customer audits
Training - Completes all assigned training in a timely manner
- May provide support to new hires
Qualifications
- Typically requires a high school diploma and 1‑2 years of equivalent work experience
Arbeiten, wo das Internet zu Hause ist
Equinix verbindet weltweit mehr als 10.000 Unternehmen mit Partnern und Kunden über seine Hochleistungs‑Rechenzentren mit dem weltweit größten Netzwerkangebot.
Als globaler Marktführer betreiben wir 210 Rechenzentren an den wichtigen Wirtschaftsstandorten auf fünf Kontinenten, die es unseren Kunden ermöglichen, neue Geschäftsmöglichkeiten wahrzunehmen und ihre IT‑ und Cloud Strategien weiterzuentwickeln.
In Deutschland sind wir mit über 500 Mitarbeitern in 10 Rechenzentren in den Städten Frankfurt, München, Hamburg und Düsseldorf vertreten.
Aufgrund unseres stetigen Wachstums und unserer Internationalität bieten wir unseren Mitarbeitern viele Einsatz‑ und Entwicklungsmöglichkeiten. Wir sind stets auf der Suche nach motivierten und aufgeschlossenen Mitarbeitern, die Teil unserer Teams und unserer Erfolgsgeschichte werden möchten.
Weitere spannende Einblicke in die Welt von Equinix und ihre Karrieremöglichkeiten finden Sie in unserem kurzen Video HIER .
Für unseren Standort in Frankfurt am Main suchen wir zum nächstmöglichen Zeitpunkt einen Glasfaser-/Kupferkabel Monteur (m/w/d) / LWL‑Techniker (m/w/d) / Spleißer (m/w/d)
Das sind Deine Aufgaben
- Thematic splicing of fiber optic cables in Loos tube and ribbon installation and documentation passive networks in copper and fiber execution
- Laying, mounting and installation of fiber optic cables
- Measuring fiber optic runs and creating measurement protocols
- Connection work (data sockets, patch panels, LSA‑bars)
- Ensuring that all work steps are carried out in compliance with applicable safety and quality standards
- Building structured cabling according to customer specifications
- Technical measurement verification of the cabling system according to ISO or TIA (OTDR‑LSPM)
- Laying CAT and fiber cables
- Working at the PC – documentation and planning as well as training and team calls
Das wünschen wir uns
- Completed technical training in the field of telecommunications as IT system electronics / communication electronics / network technician (m/w/d) or comparable qualification
- Preferred approximately 3‑5 years of experience as a splicer (m/w/d)
- Independent and self‑driven working style
- Knowledge in handling fiber optic cables and building structured cabling
- Familiarity with measurement devices from the company Fluke / Viavi is an advantage
- Strong German language skills are mandatory; English language skills desired
Das bieten wir Dir
- Unrestricted employment relationship
- Annual bonus plan
- 30 days vacation per year
- Time‑off compensation or overtime pay
- Shift work surcharges on Sundays and public holidays as well as night work
- Capital‑raising contributions and a company pension scheme
- Compensation for public transport usage and lunch
- JobRad
- Partial reimbursement of contributions to a fitness club or sports club
- Company internal share programme
- Sports events and company events
- Work clothing
- Academy / Fort and further training opportunities
- Great colleagues and a company culture where it is fun to bring power and initiative
Kontakt
Equinix (Germany) GmbH
Rebstöcker Straße 33
60326 Frankfurt am Main
Manuela Stemper
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affiantative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
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