Global Graduate Accelerator - Customer Service Technology (m/f/d)

See how easy it is to explore new ideas at BSH Home Appliances Group: As a leading manufacturer of home appliances, we improve people’s quality of life by thinking in solutions. With our global brands Bosch, Siemens, Gaggenau and Neff as well as our local brands, we explore innovative technologies from voice recognition to artificial intelligence. As we utilize these to create new user experiences, we think, prototype, build – and keep on learning. Join us now and give your career a home.

BSH Hausgeräte GmbH | Munich | Full time / Part time |

Your responsibilities

Kick-start your career in a 12-month global program designed to develop future key positions and leaders through real business impact, senior mentoring, and international exposure.

• Participate in product development projects to ensure appliances are service-friendly.
• Develop service concepts and repair procedures in line with global standards.
• Create technical documentation and training materials, and deliver international trainings related to diagnose and repair.
• Coordinate international technical service topics with Product Categories and Technical Centers.
• Perform data analysis and monitor repair quality as input for improvement measures.

Your profile

• Excellent Master’s degree or comparable and first experience in a technical area (e. g. engineering, computer science)
• Intercultural experience e.g. through semester or internship abroad and willingness to work in different locations worldwide
• Very good English and German language skills, highly developed communication abilities
• Strong analytic thinking skills and a business mindset, to master future challenges by contributing with fresh ideas
• Assertiveness and willingness to go the extra mile

Your benefits

• Structured 12-month development: Three distinct assignments offer broad business and cultural insights.
• Clear home-country perspective: After the program, you will continue your career in a long-term role.
• International exposure with local commitment: Gain global experience while employed on a local contract in your home country.
• Accelerated development: Targeted learning, challenging projects, and close mentorship from senior leaders.

Further information?

Please visit career.bsh-group.com.