Global Sales Support & Operations Manager I HYROX 365 (m/f/d)

HYROX is the first global fitness race for everybody. But we are more than just a race. With HYROX365, we have built the global training and licensing platform behind the ecosystem. We enable gyms, coaches, and enterprise partners worldwide to integrate structured HYROX training into their offerings through scalable digital products, standardized training concepts, and global brand power.

As our Global Sales Support & Operations Manager (m/w/d), you act as the engine room of our global sales organization. You are the key enabler who ensures our Regional Sales Managers can sell efficiently—from standardized SMB deals to complex Enterprise cycles. You bridge the gap between product strategy and sales execution, ensuring our team is ready to sell quickly, consistently, and with confidence.

YOUR KEY RESPONSIBILITIES

• Sales & Product Enablement

  • Content Creation: Design and maintain high-impact sales assets (pitch decks, one-pagers, pricing overviews, FAQs, playbooks).
  • Success Stories: Collaborate with Regional Managers to identify and document customer case studies that prove measurable outcomes.
  • Proof Points: Translate success stories into compelling sales arguments tailored for different markets and segments.
  • Go-to-Market: Support the rollout of new products and pricing models by ensuring the sales team has the right materials and training.

• CRM Ownership & Sales Operations (Pipedrive)

  • System Owner: Own and optimize the global Pipedrive instance (pipelines, stages, fields, automations).

  • Process Design: Build scalable workflows for distinct sales motions:

    * _SMB:_ Highly automated & efficiency-driven.
    * _Enterprise:_ High-touch, complex & long-cycle.
    

  • Data Integrity: Ensure high adoption rates and consistent data quality across all global regions.

• Reporting & Forecasting

  • Dashboards: Build and maintain global/regional views on pipeline health, conversion rates, and deal velocity.
  • Insights: Provide reliable data foundations to support Sales Leadership in forecasting and strategic decision-making.

• Process Standardization & Onboarding

  • Global Standard: Drive the standardization of sales processes while allowing for necessary local flexibility.
  • Knowledge Base: Maintain a central repository for sales processes to ensure transparency.
  • Enablement: Support the onboarding of new Sales Managers (tools & process focus) and identify automation opportunities to reduce manual workload.

YOUR PROFILE

• Experience: Proven track record in Sales Operations, Sales Support, or Revenue Operations (ideally in a Global or SaaS environment).
• Tech Stack: Strong hands-on experience with CRM systems (Pipedrive is a big plus).
• Mindset: You are structured, analytical, and process-driven. You love translating complex requirements into simple, scalable solutions.
• Language: Fluent English (written and spoken) is mandatory.
• Bonus Points: A second language (e.g., German, French, Spanish) and experience working with international teams.

WHAT WE OFFER

• The opportunity to take on responsibility in a fast-growing, international company with a strong sports DNA.
• Flat hierarchies, quick decision-making processes, and plenty of room for your ideas.
• A motivated, international team with a genuine passion for sports and events.
• A healthy work-life balance thanks to flexible, trust-based working hours.
• A modern office in a top location – right in Hamburg Altona with excellent transport connections.
• 28 vacation days to recharge and reset.
• A Wellpass membership and discounted lunch options in-house.
• Your Deutschlandticket is fully covered by us – nationwide mobility, 100% on us.
• Employee discounts in our HYROX stores.

INTERESTED?

Then we look forward to receiving your application. Simply upload your CV as a PDF (no photo required) and answer the questions in the application form. Your contact person is Isabelle (HYROX People).

We are committed to creating an inclusive and respectful work environment. All qualified applicants will receive consideration for employment without regard to ethnicity, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or any other protected characteristic. We value diversity and are committed to fostering equal opportunity for all.