Head of Account Management & Site Lead Logistics (m/w/x)

Head of Account Management & Site Lead Logistics (m/w/x)

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Head of Account Management & Site Lead Logistics (m/w/x)

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TieTalent 2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. About Arvato offers a dynamic work environment. We grow, innovate, and solve daily challenges for our global clients with a team of 17,000+ across 100+ locations in 17 countries. We focus on cloud-based e-commerce and IT platforms, automation, and complex supply chain solutions. If you're organized, value partnership, and love logistics, we want you! We are looking for a

Site Manager (m/w/x)

in

Düren

with >400 employees and >100,000 sqm. Now, as

Head of Account Management & Site Lead Logistics (m/w/x) , you will oversee all operational and strategic aspects of our Düren site, including budget, team leadership, process optimization, customer relationship management, and technology implementation. Responsibilities

Strategic site leadership with full budget and results responsibility. Lead, motivate, and develop a team of over 400 employees. Analyze and optimize production and logistics processes for efficiency and quality. Maintain high customer satisfaction in B2B and B2C segments, fostering long-term partnerships. Manage partnerships with operational departments, quality, safety, and facilities. Ensure SLA and KPI compliance, safety, and quality standards, with continuous improvement. Leverage automation technologies and warehouse management systems. Responsible for employee leadership and effective communication across all levels. Coordinate customer requirements with account and operational teams. Requirements

Degree in Business Administration, Logistics, or Supply Chain Management. Significant experience in Key Account Management and Logistics. Proven leadership in a similar role. Knowledge of Lean Management, continuous improvement, and automation. International project experience and understanding of global markets. Strong customer focus, quality, and cost awareness. Excellent communication skills in German and English. What We Offer

Modern, international, and open corporate culture. Hybrid work model combining remote and office work. Team spirit fostered through events and social activities. Opportunities for learning and professional development. Attractive benefits including financial services, job ticket, sports programs, health insurance, free beverages, and corporate discounts.

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