Housekeeping Status Clerk

General Summary

Responsible for all incoming and outgoing telephone calls for the housekeeping department. Issues run to all Runners while monitoring and maintaining all statuses in LMS.

Essential Duties and Responsibilities

• Maintains room statuses in LMS, ensuring rooms are update accurately and in a timely manner to include: Vacant/clean, vacant/dirty, pick-ups, discrepancies, out of orders, due outs and daily punches for Guest Room Attendants.
• Responsible for maintaining daily call sheets to document all calls, requests and runs issued.
• Responsible for distributing rooms to Guest Room Attendants throughout the shift and maintaining accurate record of issued rooms and to whom.
• Perform any other duties as assigned by management.
• Provide outstanding guest service to all internal and external guests

Requirements

Job Specifications – Qualifications

• Previous LMS experience strongly preferred.
• Must be able to communicate in written and verbal form in English.
• Must be able to obtain and maintain all cards required by the company.
• Must be able to verify right to work in the U.S.

Working Conditions – Physical Requirements

• Sedentary, with occasional walking, standing or stooping.
• Occasionally lift, carry, push, pull or otherwise move objects weighing up to 25 lbs.
• Communicate via radios and American Messaging Paging System.
• Use of hands, ears and voice.

Required Work Cards

None

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Job duties to be performed with or without reasonable accommodations