Inside Channel Account Manager - Carrier/Service Provider

Inside Channel Account Manager – Carrier / Service Provider

Location: office based in Frankfurt/Munich/Hamburg

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere.

Responsibilities

• Collaborate with Account Managers and Channel Partners to support sales initiatives and partner relationships
• Follow up on leads and assist in qualifying potential customer opportunities
• Help prepare sales quotes, renewals, and product information for customers and partners
• Assist in organizing calls, demos, and meetings with customers
• Maintain accurate records of sales activity using CRM tools such as Salesforce
• Participate in ongoing learning and development to gain knowledge of Fortinet’s products and services
• Contribute to basic marketing campaigns and partner-focused initiatives

Qualifications

• Strong verbal and written communication skills in both German and English
• Comfortable working with people and building relationships in a hybrid (in-office and remote) setting
• Organized, proactive, and able to manage multiple tasks efficiently
• Familiarity with Microsoft Excel, email tools, and standard computer systems
• A positive, curious mindset and a strong desire to learn
• Prior experience in customer service, sales, or administrative roles is a plus—but not essential
• An interest in technology and/or cybersecurity is welcomed

What you can expect from us

• Excellent training and development opportunities, providing you with all the tools you need to be successful.
• An open working environment, sharing knowledge and information collaboratively and transparently, with respect to everyone’s thoughts and opinions.
• The opportunity to be part of an innovative, collaborative and winning team.
• A market competitive salary package, including stock awards, and opportunity to over-achieve.

Why Join Us?

At Fortinet, we embrace diversity and inclusivity. We encourage applications from diverse backgrounds and identities. Explore our welcoming work environment designed for a rewarding career journey with an attractive Total Rewards package to support you with your overall health and financial well‑being. Join us in bringing solutions that make a meaningful and lasting impact to our 830,000+ customers around the globe.

About Us

Fortinet makes possible a digital world that we can always trust through its mission to protect people, devices, and data everywhere. This is why the world’s largest enterprises, service providers, and government organizations choose Fortinet to securely accelerate their digital journey. The Fortinet Security Fabric platform delivers broad, integrated, and automated protections across the entire digital attack surface, securing critical devices, data, applications, and connections from the data center to the cloud to the home office. Ranking #1 in the most security appliances shipped worldwide, more than 615,000 customers trust Fortinet to protect their businesses. And the Fortinet NSE Training Institute, an initiative of Fortinet’s Training Advancement Agenda (TAA), provides one of the largest and broadest training programs in the industry to make cyber training and new career opportunities available to everyone.