Inside Sales Manager / Commercial Operations (f/m/d)

Overview

Our Mission At Circus (Xetra: CA1), headquartered in Munich with offices in Berlin and Hamburg, we are pioneering global developments in on-demand autonomous food production. From culinary creation to production and operations, everything is powered by seamlessly integrated robotics and transformative AI. Our team brings together leading minds in Robotics, AI, Engineering, and Culinary, working closely with industry-leading partners to revolutionize how food is prepared, accessed, and experienced. Join us as we shape a future where the art of cooking meets the science of technology — and where food becomes something fundamentally new.

About The Role We are looking for an Inside Sales Manager / Commercial Operations to become the operational backbone of our commercial organization. In this role, you ensure that sales processes, deal execution, and customer interactions run smoothly and professionally. You support the VP Commercial in daily operational topics, act as a sparring partner on commercial matters, and take ownership of sales-related execution and coordination. As Circus prepares to deploy a significant number of devices, this role is critical to scaling our commercial execution and building reliable, mature sales and order processes.

Your Daily Business

Inside Sales & Deal Execution

• Support the full sales cycle from opportunity to order execution
• Prepare offers, order confirmations, and commercial documentation
• Coordinate contract- and order-related topics with customers and internal stakeholders
• Ensure clean and reliable handovers between Sales, Operations, and Delivery

Customer & Stakeholder Communication

• Act as a trusted point of contact for customers on commercial and operational topics
• Organize and follow up on customer meetings, including agenda preparation, documentation, and next steps
• Ensure clear, timely, and professional communication across all commercial touchpoints

Sales Operations & Enablement

• Prepare and refine pitch decks, proposals, and customer presentations
• Maintain and manage CRM data with high accuracy and discipline
• Build reports and dashboards for pipeline, orders, and performance tracking

Support to VP Commercial

• Support the VP Commercial with daily operational and administrative tasks
• Act as a sparring partner on commercial topics, decision preparation, and prioritization
• Structure topics, prepare decision templates, and follow up on agreed actions

Process Ownership & Improvement

• Identify bottlenecks in sales and order processes and proactively drive improvements
• Establish reliable routines and structures for commercial execution
• Take ownership of smaller strategic or operational projects within the commercial organization

Cross-Functional Collaboration

• Work closely with Marketing on campaigns, events, and sales materials
• Coordinate with Operations, Finance, and Legal to ensure smooth deal execution and deployments

Base Qualifications

• 3–5 years of experience in Inside Sales, Sales Operations, or Commercial Operations, ideally in a B2B and fast-paced environment
• Strong hands-on experience in sales execution and order-related processes
• Proven ability to create professional pitch decks and customer presentations (PowerPoint / Google Slides)
• Solid experience working with CRM systems (HubSpot, Salesforce, or similar) and structured reporting
• High level of ownership, reliability, and execution strength — you work independently and get things done
• Strong communication skills and confidence in customer interactions
• Structured, detail-oriented, and pragmatic working style
• Fluent in German and English
• Based in / around Munich or willing to relocate

Our Offer

• Competitive compensation, including stock options for full-time employees
• Hybrid work setup with up to 2 months per year remote work (Workation)
• Unlimited vacation days, regular team events, and a corporate pension plan
• Annual personal training budget and access to internal learning opportunities
• Monthly mobility or expense budget and a subsidized Dance Mobility subscription (E-Bike / E-Moped)
• Discounted access to Urban Sports Club and Wellhub for health and well-being offerings