IT Administrator (m/f/d) - Internal Systems

Are you an absolute IT all-rounder and do you know your way around Linux as well as Windows Active Directory and Clients? Then you've come to the right place, because we're looking for a competent generalist who likes to roll up their sleeves and get down to business! As an IT administrator for our internal systems, you will be the first point of contact for our employees, administer our complete system landscape from A to Z in a medium-sized ICT company and support our NOC team when there is a lot of work to be done. mitcaps is one of the leading Virtual Network Operators (VNO) in Germany and specialized in worldwide site networking - and is looking for new talents for our location in Mainz!

Location Mainz

This is what you can expect with us:

• You will support all internal applications as well as user systems, in particular monitoring and ticket systems, databases, ERP, etc.
• You will support our users, i.e. employees, both remotely (via Webex) and on-site and our client systems, especially Windows notebooks, iPhones and Cisco VoIP telephony
• You will provide ambitious support in the Network Operation Center to support our client systems.
• You will handle trouble tickets, initiate initial analysis and perform standardized resolution actions.
• You document the support procedures, the solutions in the internal knowledge base.
• You perform specialist tasks and small projects, such as installations in our data centers.
• You support the team in onboarding and training new colleagues.
• After successful onboarding, you will actively participate in the rolling on-call system.

What we offer you:

• Innovative ICT technologies
• A modern, creative and flexible working environment
• Feedback, training, coaching for your individual professional and personal development
• Access to training tools and documentation as well as technical sparring and knowledge transfer with the engineering team
• Attractive salary and job security
• Company pension plan
• Flexitime agreements
• Participation in varied team events (company run, barbecue, joint lunches, kick-off, Christmas party, etc.)
• International environment, where German and English are part of everyday office life

Your qualifications:

• Very good knowledge of Microsoft operating systems and MS Office applications
• (Initial) know-how of Linux system administration with Debian and/or Ubuntu with 1st and 2nd level support experience
• Basic understanding of server admin in the area of Linux/Windows Server 2012/2016, Active Directory, WAN network infrastructure and practical knowledge of common software and hardware
• German language skills at native level and good English skills
• Distinct independent and structured way of working are among your strengths
• Team player mentality and high result orientation
• Enjoy solving technically challenging problems

Do you want to develop further? We are looking forward to hearing from you!
Start: immediately