IT Business Partner Customer Service (m/f/x)

At Liebherr-IT Services GmbH, we value the development of individual and entrepreneurial needs and therefore live the flex office: We work in a hybrid model with flexible working hours - both on site and mobile.

Internal title: Business Partner (m/f/x)

Creating passion: your responsibilities As an Business Partner (m/f/x), you will act as the key interface between business and IT. You will advise our divisions and companies on digital transformation initiatives and ensure effective business-IT alignment across the domain Customer Service driving efficiency and innovation.

Steer the development and implementation of business strategies in close alignment with executive leadership for the domain Customer Service from the IT perspective

Identify and evaluate new IT trends and technologies, to enable new business opportunities and drive innovations

Overlook the activities of all IT entities in the domain Customer Service

Contribute to transformation initiatives, and oversee the portfolio of demands, projects and services across the business domain Customer Service

Lead change management initiatives, applying structured methodologies and overcoming barriers and silos

Build and maintain relationships with internal and external stakeholders (including executive leadership) and facilitate decision making processes

Ensure compliance considering governance guidelines and risk management processes

Initiate and steer innovation and digitalization projects, assessing and proving new ideas, technologies and trends

Facilitate process workshops and ensure sustainable and transparent documentation

Mentor consulting resources and architects, fostering collaboration and professional growth

Represent the company at conferences, industry forums, and through thought leadership activities

Contributing your strengths: your qualifications

Degree in Business Informatics, Business Administration, Computer Science, or a comparable qualification

Several years of experience of IT Strategy & Consulting in a similar role (e.g., Business Consultant, Business Partner) in an international environment or larger mid-sized company in related business fields (Business domain Customer Service)

Proven experience managing complex task in global business environment

Advanced Problem-Solving skills with a holistic, technology-neutral perspective and enabling strategic clarity and cross-domain insights

Influence decision-making without formal authority through clear recommendations based on technical feasibility, cost-effectiveness, and business impact

Strategic Thinking & Business Understanding in the own domain

E2E (End-To-End) cross-functional thinking, mindset and solution conceptualization

Strong Communication skills & Stakeholder Engagement, especially with C-Suite level

Advisory and Facilitation (including Presentation) skills

Adaptability & Continuous Learning, stay current with industry trends and regulatory changes

Living in Germany (no sponsorship foreseen)

Fluent in German and English, any other European language B2 level is a plus

Our commitment to you: your benefits As an internationally successful family business, the Liebherr Group offers you a secure job, a unique variety of tasks and exciting development opportunities. Become part of our strong team today and get to know the Liebherr Group as a reliable partner. Profit from these benefits:

Attractive remuneration and social benefits

Flexible and hybrid working

Freedom for creative work

Company pension scheme

Crisis-proof workplace

Individual development and training opportunities

Employee benefits & discounts

Bicycle leasing through salary conversion

Healthy & regional catering in the company restaurant

Company health management programme

EGYM Wellpass

Get your own impression of our Oberopfingen site: Liebherr - Imagefilm Standort Oberopfingen - YouTube and find your perfect match in our family business: Liebherr - Finde dein perfektes Match! (youtube.com)

Please only use the online application option.

Haben wir Ihr Interesse geweckt? Dann freuen wir uns über Ihre Online-Bewerbung. Bei Fragen kontaktieren Sie bitte Ümit Arici.

One Passion. Many Opportunities.

Das Unternehmen Die Liebherr-IT Services GmbH mit Sitz in Oberopfingen bei Kirchdorf an der Iller erarbeitet IT-Lösungen für die gesamte Firmengruppe, koordiniert diestandortübergreifendenIT-Anwendungen und berät die Gesellschaften der gesamten Firmengruppe in IT-Fragen.

Standort Liebherr-IT Services GmbH

St. Vitus 1

88457 Kirchdorf/Oberopfingen

Deutschland (DE)

Kontakt Ümit Arici



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