IT Operations Engineer, Enterprise Systems (all genders)

Overview

IT Operations Engineer, Enterprise Systems

At Doodle, we are committed to building secure, efficient, and intelligent internal infrastructure that empowers our team to focus on building the future of time. We are looking for an IT Operations Engineer to be the technical architect and primary owner of our corporate systems, focusing on reliability, security, and scalability. This role isn't just about break/fix; it's about engineering robust solutions that provide a seamless and secure experience for every employee, recognizing that a modern, high-performing tech team requires a best-in-class operational foundation.

What You'll Be Doing

You will be the core engineer responsible for the design, deployment, and continuous improvement of our critical employee-facing and security systems.

• Apple Ecosystem Management: Architect, maintain, and evolve our device management platform, primarily Jamf Pro, ensuring secure and consistent configuration across our Apple fleet (macOS, iOS). This includes configuration profiles, patch management, application deployment, and compliance enforcement.
• Zero-Touch Deployment & Lifecycle: Lead the implementation of modern, scalable deployment and provisioning workflows using tools like Apple Business Manager (ABM) and Jamf, ensuring a true zero-touch setup experience for new hires globally.
• Identity & Access Management (IAM): Own and optimize our core identity platform, Okta. Design and implement complex SSO, MFA, lifecycle management (LCM), and access policies (e.g., configuring SCIM integrations and Universal Directory).
• Automation & Scripting: Design and deploy automation solutions (using Python, PowerShell, or Bash) to streamline common IT operations tasks, improve audit logging, and reduce manual intervention across the ecosystem.
• Security & Compliance: Develop and enforce security baselines and policies across all managed devices and cloud services, aligning with our broader security strategy. Conduct regular health checks and vulnerability remediation across systems.
• System Architecture & Strategy: Contribute to the IT roadmap and strategic planning, evaluating new technologies and tooling to enhance operational efficiency and the employee experience.

What We're Looking For In You

You're a practical, systems-focused builder who thinks in terms of employee enablement and security posture.

• Deep Technical Proficiency: Proven, hands-on experience as the primary administrator or engineer for the Jamf Pro platform and the Okta identity management suite.
• Apple Expertise: Strong understanding of the Apple ecosystem, including lifecycle management through Apple Business Manager (ABM) and VPP.
• Scripting Fluency: Proficient in scripting languages (e.g., Python, Bash) for system automation, reporting, and maintenance tasks.
• Operational Mindset: Experience designing, testing, and supporting robust, production-ready IT systems, not just isolated solutions.
• Communication & Collaboration: Comfortable working cross-functionally with Security, Engineering, and People/HR teams to deliver secure and scalable solutions.

Why You’ll Love It Here

Compensation & Financial Well-being

• Competitive Pay – We pay fair for top talent.
• Pension Plan – Set yourself up for the future.

Flexible & Hybrid Culture

• Hybrid Work
• 30 Vacation Days – Take the time you need to rest and recharge.
• Work-from-Anywhere – Go remote for up to 3 months in the EU and 1 month outside the EU.

Learning & Career Growth

• Training/Conference Days – Invest in yourself.
• Learning Stipend – We cover courses, certifications, and more.

Well-being & Home Office Setup

• Well-being & Home Office Budget – Use it for fitness, therapy, or your dream desk setup.
• Company Lunches & Team Events – Stay connected, even remotely.

Family & Inclusive Benefits

• Parental Leave & Support – Paid leave for all caregivers.

Extra Perks

• Doodle Premium – Free for you, your family, and friends.
• Top-Notch Equipment – MacBook, keyboard, trackpad—work at your best.

Hiring Journey

• Initial Application Review
• Hiring Manager Interview
• Technical Fit Interview
• Culture Fit Interview
• Reference Check/Personality & Strengths Assessment (via BRYQ)
• Final Offer & Next Steps

At Doodle, we’re committed to providing an environment of mutual trust and respect, where equal employment opportunities (EEO) are available to all applicants and teammates without regard to age, race, color, disability, religion, gender, and sexual orientation. Diversity and inclusion are of utmost importance to us. We’re committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work and our products will be. We want to hear from you, so please don’t hesitate to apply!

We look forward to receiving your full application.

IMPORTANT NOTICE: Please note that we can only consider your application if you are based and have the right to work in Germany. At this time, we are unable to sponsor visa for this position or support with relocation.