IT Operations Manager (m/f/d) - Help shape our IT future

IT Operations Manager (m/f/d) – Shape our IT future

Permanent position, full-time

Cologne

Your Responsibilities

• Leadership with vision: You will take on the disciplinary and technical leadership of our team of experts (Windows, Linux, networking) in the “Platform Operations Center” (2nd-level) and ensure a motivating work environment.
• Taking Responsibility: You ensure the smooth operation of our clients’ IT infrastructures and are responsible for staff scheduling as well as the cost‑effective utilization of your department.
• Managing Projects: You plan, monitor, and manage exciting IT projects in the business client environment while keeping an eye on timelines and quality.
• Strategy & Growth: You strategically develop our portfolio of expertise and solutions and expand your team with a focus on the future.
• Delighting customers: You proactively support our sales team during pre‑sales meetings and advise customers on an equal footing with your technical expertise.

Your Profile

• You have several years of professional experience in the disciplinary and technical leadership of IT operations teams.
• A successfully completed technical degree or comparable IT training forms the foundation of your background.
• You feel at home in the field of managed services and hosting of customer IT infrastructures and understand the technical and business contexts.
• You are a strong communicator and team player with a pronounced hands‑on mentality, entrepreneurial thinking, and excellent presentation skills.
• Fluency in German and good English skills, as well as a Class B driver’s license (for occasional client visits), round out your profile.

What we offer you

You can expect a varied role in building up the IT division within the NetCologne Group, as well as an innovative and dynamic company with flat hierarchies that is focused on growth. In an exciting work environment with short decision‑making paths, you will be part of a friendly and highly motivated team. We are happy to support you in shaping your career goals with personalized development measures.

• A permanent, financially secure, and long‑term position
• Regular internal and external training opportunities
• Flexible working hours and a work‑from‑home policy
• State‑of‑the‑art office spaces designed according to the “New Work” concept, as well as chill‑out and creative areas
• A prepaid card loaded with €25 monthly for shopping and other purchases
• An attractive contribution to the company pension plan, including individual counseling from an external service provider
• A Deutschlandticket and JobRad offers for a convenient commute to work
• Flat hierarchies and open communication
• A team kitchen and a cafeteriaRegular team events
• 30 days of vacation (you can choose between 25 and 35 days if you prefer) + 4 days off for traditional holidays
• Fresh fruit every week, plus as much coffee, tea, and water as you like