IT Operations Manager (m/f/d)

At Statista , we’re all about facts and data, for we are the world's leading business data platform. By providing reliable and easy-to-use data as well as various data analytics products and services, we empower people worldwide to make fact-based decisions.

Founded in Hamburg in 2007, we have quickly grown into a global company with offices in major cities such as London, New York, Berlin and Tokyo. And we still have a lot of plans. Our constant growth does not only prove our success, but also keeps creating new development and career opportunities for our employees.

We value and celebrate our diverse culture. You are welcome here for who you are, no matter where you come from, what you look like, or whether you prefer bar graphs to pie charts. Your story matters – keep writing it as part of our team.

Are you ready to join us?

Responsibilities

• Get a clear picture of how IT Ops works today (processes, interfaces, ownership) and where the biggest gaps are.
• Set up simple cross-team governance: intake, prioritisation, decision-making, and clear ownership.
• Turn unclear topics into workable packages (scope, priority, owners, timeline) so teams can actually start.
• Align business, management, and IT Ops teams - moderate discussions, drive decisions, and manage expectations.
• Support planning and communication (exec updates, budget input, implementation plans) without taking over day-to-day operations.

Profile

• Several years of experience in operations/process work (Ops, internal consulting, process management, transformation) in a tech environment.
• You close ownership gaps by enabling Team Leads - without becoming the catch-all for everything.
• You’re strong in structuring messy situations: you can prioritise, simplify, and move things forward even with limited clarity.
• Confident communicator and facilitator across technical and non-technical stakeholders.
• Nice to have: IT ways of working (Agile/Lean), ServiceNow/ITSM, and exposure to procurement/SAP topics.

What we offer

In addition to our great team, culture, and our shared goal of empowering people with data, there are many other things that make Statista a great place to work! Join us and benefit from:

• Work from abroad up to 30 calendar days a year
• Hybrid work and flex-time
• International team and social events
• Subsidized urban mobility and access to fitness and wellness options
• Free access to Langdock and all its amazing functionalities
• Career & training opportunities
• Attractive locations and modern offices
• Mental health support with OpenUp

Some of the benefits listed here apply only to the German entity and to Junior-level roles or above.