IT Service Manager (m/f/d) Corporate Master Data (SAP MDG)

About the Role

Location

Germany

• GERMANY
• Bayern
• GERMANY
• Berlin
• Berlin

Company

Siemens Energy Global GmbH & Co. KG

Organization

EVP Global Functions

Business Unit

Digital Process Transformation

Full-time

Experience Level

Experienced Professional

A Snapshot of Your Day

We need an IT Service Manager (m/f/d) to take on the role of Global Vice Service Owner for our Global Master Data Governance (MDG) IT service. The Global Vice Service Owner will ensure stable service operations, structured demand and enhancement handling, vendor coordination, financial compliance, and consistent alignment with Siemens Energy governance standards.

How You’ll Make an Impact

• Ensure stable MDG service operations, adherence to SLAs, and alignment with governance and documentation standards.
• Manage demand intake, refinement, prioritization, and steer small improvements as well as small–medium projects.
• Monitor risks, resolve scope gaps, coordinate testing, documentation, and transport execution.
• Collaborate closely with Release Management, Test Management, Enterprise Architecture, Scrum teams, and stakeholders across SE/SGRE.
• Oversee financial processes including budget estimation, cost allocation, WBS usage, cross-charging, and monthly timesheet validation.
• Drive continuous improvement by ensuring quality gates, test criteria, and transport requirements, and enhancing processes and service documentation.

What You Bring

• A Master’s degree or higher in Information Technology or related fields
• Several years of experience in IT service management, application operations, or data governance, ideally with SAP MDG
• Strong understanding of ITIL processes, incident/change management, and Agile delivery frameworks
• Proven ability to manage demands, enhancements, and small to medium-sized projects in a global environment
• Solid financial acumen, including budget estimation, cost allocation, and WBS management
• Excellent stakeholder management and communication skills across business and IT teams
• Structured, proactive, and solution-oriented working style with strong analytical and problem solving abilities

About the Team

Our Corporate Functions are essential in driving the company's strategic initiatives and ensuring operational excellence across various departments, business areas, and regions. These roles support our vision to become the most valued energy technology company in the world. As part of our team, you contribute to our vision by shaping the global energy transition, partnering with our internal and external stakeholders, and conducting business responsibly and in compliance with legal requirements and regulations.

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. With ~100.000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.

• In addition to an attractive remuneration package in line with the market, you can expect an attractive employer-financed company pension scheme
• We also offer the opportunity to become a Siemens Energy shareholder
• We offer our employees the opportunity to work flexibly and remotely, and our inspiring offices provide space for collaboration and creativity
• The professional and personal development of our employees is very important to us. We provide them with the opportunities to learn and develop in a self-determined way, various attractive programmes and learning materials are available for this purpose
• In relation to the "compatibility of family and work", we have a wide range of offers, e.g. flexible working time models, childcare places at many locations, the possibility of trial part-time work or even a sabbatical

We value equal opportunities and welcome applications from people with disabilities.