IT Support/ Data Center Technician at N Consulting Ltd

Job Title: IT Support/Data Center Technician

Location: Berlin/ Amberg/ Korschenbroich/ Laatzen/ Langenfeld/ Moenchengladbach / Remscheid, Germany

Job Type: FTE

Job Summary:

Provide on-site technical support in a data center environment, assisting remote teams with physical IT tasks to ensure smooth operations and minimal downtime.

Key Responsibilities:

• Perform hands‑and‑feet support for servers, network, and storage equipment
• Rack, stack, cable, label, and decommission hardware
• Replace failed components (disks, power supplies, cables, etc.)
• Assist with hardware installation, relocation, and upgrades
• Monitor data center alarms and elevate issues as required
• Maintain inventory and update asset management records
• Follow change management and safety procedures
• Coordinate with remote engineers and vendors

Required Skills & Experience:

• Experience in data center or IT support roles
• Basic knowledge of servers, networking, and cabling
• Ability to follow technical instructions remotely
• Familiarity with ticketing systems and documentation
• Physically able to lift and move equipment as required

Preferred Skills:

• Experience with structured cabling
• Knowledge of Linux/Windows hardware environments
• Understanding of data center best practices