IT Support Employee / Telephone Support (m/f/d)

IT Support Employee / Telephone Support (m/f/d)
MVZ Labor Ravensburg SE & Co. eGbR | online since: January 19, 2026
Place of work: Ravensburg

Your tasks

• First-level telephone and remote maintenance support for our communication programs
• Support for remote data transmission and online laboratory requests via the hotline
• Point of contact for medical practices and laboratory senders for questions regarding laboratory IT
• Ensuring smooth operation of the laboratory software at the customer's site
• Remote installation of communication software

Your profile

• You have excellent communication skills and are highly service- and customer-oriented (German at least B2 level)
• You have knowledge of IT, network and communication technology
• A degree in computer science or a comparable qualification is desirable but not essential. If you are passionate about IT, let's talk

We offer

• You can look forward to an attractive workplace with long-term career prospects in a dynamically growing company
• You can expect thorough training in your area of responsibility, working in a dedicated and highly qualified team with short decision-making processes
• We offer flexible working hours for a perfect work-life balance, as well as in-house benefits such as a company pension plan, employee discounts, Wellpass, and childcare support

More than just a laboratory.
As a successful, accredited medical laboratory, we are one of Germany's leading private laboratories, offering a complete range of modern medical diagnostics services. For 75 years, general practitioners and a large number of hospitals have placed their trust in the laboratory diagnostics of MVZ Labor Ravensburg.
When you join our company, you can expect more than just lab coats and gloves! Become part of our team!
To strengthen our team, we are looking for you to fill the above position immediately on a full-time basis (40 hours/week).