Junior / Associate System Engineer - Veeva Vault Specialist (m/f/d)

The Position

Do you want to actively shape modern IT systems in a regulated environment and contribute to reliable, compliant, and user‑friendly digital solutions as a Junior / Associate System Engineer – Veeva Vault Specialist (m/f/d)?

This role involves designing, implementing, operating, and continuously improving IT systems and software solutions within the organization, with a strong focus on the Veeva Vault Quality landscape. The position can be filled as Junior or Associate System Engineer, is hybrid with approximately 2-3 days per week on site, is unlimited in term, and is part‑time eligible with 80 %.

Tasks & Responsibilities

• Plan, define, implement, and qualify IT systems and software solutions, including technical architecture, operating concepts, and handover to operations and support units, in line with defined BI processes and standards.
• Configure, maintain, and continuously improve Veeva Vault Quality modules (e.g. QMS, Training, Quality Events) for clearly defined use cases and ensure stable, user‑friendly, GxP‑compliant system operation.
• Support system lifecycle activities, including maintenance, optimization, release and change management, validation documentation, and 3rd‑level support for escalated system and software issues.
• Analyze business requirements from functional stakeholders and translate them into technical solutions aligned with BI standards.
• Contribute to agile product team activities (Business and IT), including refinement, sprint planning, testing, documentation, and continuous improvement.
• Work closely with colleagues across IT and business functions to efficiently provide global IT services within and beyond the organization.

Additional Tasks for Associate System Engineer

• Independently design, configure, and optimize complex Veeva Vault Quality solutions, including advanced workflows, permission models, lifecycles, and integrations.
• Act as System Lead for more complex systems, managing their end‑to‑end lifecycle and ensuring stable, compliant operation.
• Assess, document, and manage the impact of changes, releases, and new or modified integrations across the system landscape.
• Lead technically complex projects within your domain and coordinate internal and external partners, including vendors and service providers.
• Consult colleagues across multiple functional areas and identify new technologies or IT market offerings that create value for the organization.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related or equivalent scientific discipline, with initial professional experience or extended internships (typically more than 6 months).
• Basic knowledge of IT systems within the assigned organizational environment and an understanding of IT service and system processes (e.g. ITIL).
• Interest in technological developments and a solid technical mindset.
• Structured, independent, and responsible working style combined with strong teamwork and communication skills.
• Good written and spoken English skills and willingness to travel internationally.

Additional Requirements for Associate System Engineer

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related discipline, along with several years of proven professional experience (typically more than 3 years), including at least 2 years in an international IT environment.
• Strong hands‑on experience with Veeva Vault or comparable platforms (e.g. Salesforce‑based systems), ideally in Veeva Quality / QMS.
• Solid understanding of system interfaces, integrations (e.g. APIs), and cross‑system dependencies.
• Very good understanding of IT system and service processes (e.g. ITIL) and current technology trends within the relevant IT domain.
• High level of ownership, analytical thinking, and confidence in stakeholder interaction.
• Very good English communication skills and willingness to travel internationally.

Applications from persons with severe disabilities are warmly welcomed. In cases of equal qualifications, such applicants will be given preferential consideration in the selection process.