Junior Insurance Manager (all genders)

This team supports Zalando’s Insurance Management in a wide variety of topics. We handle the corporate insurance portfolio, claims (mainly cargo crime and other mishaps), loss prevention (e.g. fire protection in the warehouses) and many other topics. Join our Team of Risk, Business Continuity and Insurance Managers and expand your network to colleagues from Legal, Transport and Safety teams as well as external partners.

INCLUSIVE BY DESIGN

If you think you have what it takes, we encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles!

At Zalando, our vision is to be the leading pan-European ecosystem for fashion and lifestyle e-commerce – one that thrives on diversity and is truly inclusive by design. We believe that diverse teams fuel innovation and creativity, and we actively seek out talent from all backgrounds.

We actively seek to reduce bias in our hiring and employment processes, focusing on your qualifications, skills, and contributions. To support this, we kindly ask that you refrain from including personal details such as your photo, age, or marital status in your CV, ensuring a fair and equitable evaluation based solely on your abilities and potential.

We are committed to providing an exceptional and accessible candidate experience for everyone. If you require any accommodations to support you throughout the hiring process, please let us know – we are here to assist you.

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)

• Take over the claims handling process (data collection, reporting, communication with internal and external stakeholders)
• Build strong ties with internal stakeholders and use the full power of our internal network, i.e. security and logistics teams for loss prevention and claims investigations
• Make use of AI (Gemini) and build tools to tackle the daily challenges.
• Support our contract management for the corporate international insurance portfolio including communication with the insurance broker and insurers, data collection, budgeting, buying, payments
• Good communication skills in English written and spoken, confident to communicate with internal and external stakeholders
• Background or experience in insurance, claims handling, or legal
• Good knowledge in Gemini, Google Suite or MS Office
• Deadline-driven, proactive and capable of multi-tasking
• Passion for administrative and organizational tasks

OUR OFFER

• 27 days of holiday a year to start for full-time employees
• 2 paid volunteering days a year
• Hybrid working model with up to 60% remote per week, actual practice is up to each team to best support their collaboration
• Work from abroad for up to 30 working days a year
• Employee shares program
• 40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners
• Relocation assistance available (subject to prior agreement)
• Family services, including counseling and support
• Health and wellbeing options (including Wellhub, formerly Gympass)
• Mental health support and coaching available
• Drive your development through our training platform and biannual peer-to-peer review.

Please note that all applications from this job page must be completed using the online form - we do not accept applications via e-mail. Once reviewed, our recruiters will contact applicants via an official Zalando email address (@zalando.de).

In some cases we also work with a selection of headhunters and agencies to fill specific roles. Please note that neither Zalando nor our recruiting partners will ask for any kind of payment to apply for a job or attend an interview.

If you have any questions about our recruitment process, please take a look at our FAQ page.

About Zalando

It’s the perfect time to join Zalando on our journey to build the leading pan-European ecosystem for fashion and lifestyle e-commerce. Help us offer an inspiring and quality multi-brand shopping experience for fashion and lifestyle products to about 52 million active customers in 26 markets. Or be part of our logistic infrastructure, software or service capabilities to help brands and retailers run and scale their entire e-commerce business, on or off Zalando. Join our Zalando ecosystem, to enable positive change for the fashion and lifestyle industry.