Key Account Manager, Rare Diseases FA (f/m/d) - area Essen, Wiesbaden, Kaiserslautern, Saarbück[...]

Key Account Manager, Rare Diseases FA (f/m/d) – area Essen, Wiesbaden, Kaiserslautern, Saarbücken, Aachen, Düsseldorf

Biogen

About The Role

The Key Account Manager’s main responsibility is to drive patient identification and market development for Rare Diseases by creating territory, account and customer strategies to achieve area sales, market share and profit targets for their territory. Furthermore, effectively maintaining relationships with physicians and treatment clinics as well as networks to properly educate on products and to help remove barriers to facilitate healthcare provider decisions.

We are recruiting for a field‑based KAM who works in partnership with marketing, logistics support, internal/field market access and medical colleagues to create value for patients and other stakeholders, ensuring long‑term growth in alignment with Biogen’s code of conduct and the strictest ethical, compliance and legal standards.

What You’ll Do

• Achieving commercial goals
  • Work toward improvement of the standard of care in centers already seeing patients with rare disease, identify the networks and develop tactics to strengthen the network between centers and satellites.
  • Implement regional events to improve time to diagnosis and time to treatment. Drive patient flow identification and market development for Rare Diseases by building and executing against a territory strategy and account‑specific plans.
  • Continuously appraise sales opportunities within markets and accounts to maintain and grow their business. Prioritise time, activities, and resources to optimise accounts with the most sales potential. Build and maintain important relationships with key decision‑makers involved in NMD care delivery and decision making, educate and promote Biogen services (as relevant to the market), and act as an ambassador for Biogen’s commitment to science, innovation and rare disease.
  • Train on treatment and/or product‑specific aspects according to SmPC (e.g., lectures, presentations using virtual or face‑to‑face channels).
• Business planning and execution
  • Develop and execute a territory business plan that includes prioritised account goals, a quantitative and qualitative approach to any negotiations needed to ensure Biogen’s success in its Rare Disease sales objectives.
  • Provide analysis of business and patient‑access threats and opportunities at relevant stages of the patient journey within the prioritised accounts, based on customer insights, health insurers’ purchasing guidelines and practices, and competitive actions. Provide input on how drivers and barriers to access can be optimally addressed in actionable objectives.
  • Build and maintain relationships with HCPs by maximising their time through pre‑call planning, leveraging insights to tailor call plans, and conducting post‑call analysis to continually refine and enhance the approach.
  • Co‑create educational formats, peer‑to‑peer meetings, roundtables, etc. with the field medical team.
• Leveraging and coordinating resources
  • Proactively build effective working relationships with internal and external stakeholders; drive agreement/decisions from multiple stakeholders; read people’s emotions and flex communication style; adjust the approach based on different stakeholder needs, concerns, or audience Members to drive alignment and meet work goals; demonstrate strong accountability and planning capabilities.
  • Plan and execute educational programmes, network meetings, digital events for the territory.
  • Set own travel schedule and call plan on a daily/weekly basis to ensure adequate coverage for all key accounts.
  • Support the Sales Lead and colleagues in the analysis and classification of key accounts based on predefined criteria within the assigned territory and in the identification of potential key customers.

Who You Are

You are an experienced professional, used to developing and growing successful, long‑lasting relationships with important key accounts. With your positive, can‑do attitude, you thrive to achieve ambitious commercial goals in a highly scientific and competitive environment while always improving the way you operate in a collaborative, cross‑functional structure.

Qualifications

• Bachelor/Master degree in Science and/or Master degree in Economics or Pharmaceutical Representative according to art. 75 Medicines Act (Arzneimittelgesetz – AMG).
• 4+ years of commercial experience in the hospital/academic medical centre/biotech industry, experience in rare diseases strongly preferred.
• Must have experience working in a commercial team that was part of a multifunctional team to address patient/caregiver needs, ideally in leading a cross‑functional field team.
• High degree of learning agility to learn/understand Rare Disease administration.
• Ability to deal with ambiguity and handle risk and uncertainty.
• High willingness to travel, including overnight stays, is a must.
• Very good command of English (with willingness to improve English communication skills).

Job Level: Management

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Sales and Business Development

Why Biogen?

We are a global team with a commitment to excellence, and a pioneering spirit. As a mid‑sized biotechnology company, we provide the stability and resources of a well‑established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth and expanding their skills. Above all, we work together to deliver life‑changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.

At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired.

All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, colour, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E‑Verify Employer in the United States.

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