Lead Identity Engineer

Job Title: Lead Identity Engineer

Job ID:

Job Location: Remote (EST only)

Job Travel Location(s): N/A

# Positions: 2

Employment Type: W2

Duration: Long Term

# of Layers:0

Work Eligibility:All Work Authorizations are Permitted – No Visa Transfers

Key Technology: OAuth2.0, OIDC, IDaaS, JIRA, Cloud

Job Responsibilities:

• Own Clients Identity Integration Onboarding & Support process.
• Ability to provide technical troubleshooting to support multiple identity integrators.
• Experience using technical tools to monitor logs and examine web and app responses in efforts to resolve issues integrators may be experiencing.
• Monitor Slack channels used to support integrator questions and bugs.
• Construct Onboarding & Support documentation that will be distributed to integrators.
• Oversee email distribution and delivery of key user profile changes (i.e. Account Deleted and Email Changed) out to integrators.
• Build and manage relationships with a diverse set of stakeholders, including product owners, product marketing, content, operations, sponsorship sales, commerce, external vendors, and executives.
• Working knowledge of developing QA test and troubleshooting plans and strategies for data/analytics.
• Attention to detail paired with a passion for delivering the best integration experience possible.

Skills and Experience Required:

Required:

• 3+ years in digital product development for core platform and internal tooling with a proven track record of successful launches
• Ability to provide technical troubleshooting to support multiple identity integrators.
• Experience with OAuth2.0/OIDC specs with some experience with authentication/authorization services.
• Working knowledge of developing QA test and troubleshooting plans and strategies for data/analytics.
• Technical troubleshooting techniques.
• Experience with any IDaaS providers (i.e., Akamai Identity Cloud, Okta, Auth-0, Ping Identity)
• Agile/Scrum experience and familiarity with JIRA and Confluence or similar tool sets.
• Knowledge and some working experience with Azure, AWS, and Google cloud products.
• Relevant experience within the sports media/streaming media industry

Education:

• Bachelor’s degree in computer science or related technical field.