Lead of Sales Operations (f/m/x)

Permanent employee,Full-time· SMD Main Office: Neu-Isenburg

Your mission

• Lead-, manage- and develop theSales Operations Team to ensure the processing and operations for Sales to be procedure orderly timely with high quality and quantity, as also thetargets and service level agreements are met and exceeded.
• Be responsible for Sales Operations’ Process Optimization, including: analyzing and improving existing sales processes to enhance productivity and reduce inefficiencies. This includes as also managing and proceduring the sales pipeline and workflows to align with company goals.
• Analyze sales data to identify trends, performance metrics, and areas for improvement. They create actionable reports that inform strategic decisions and help set realistic sales targets.
• Maintaining and optimizing Customer Relationship Management (CRM) systems is a critical task. Sales operations ensure data integrity and implement best practices for CRM usage among sales personnel.
• By analyzing historical sales data and market trends, sales operations provide accurate sales forecasts that assist in resource planning and allocation.
• Act as a liaison between sales and other departments such as marketing, finance, and IT, ensuring that sales strategies align with broader business objectives.
• Be responsible for Vehicle Inventory management, including supervision of vehicle allocation and best in class vehicle stock management trough highly integrated systems and processes. Own the seamless integration and alignment of customer- and vehicle-readiness.
• Together with Sales Management to working on sales program and operationally executethe sales compensation plan, including payments, and Commission relevant operations.
• Identify reporting issues, gaps in processes, and secure solutions within a reasonable time frame.
• Demonstrate necessary flexibility to perform ad hoc duties alongside the regular department tasks.
• Support on all projects or temporary tasks in Vehicle Sales Operations.

Your profile

• Completed studies in business administration, supply chain management or a comparable field of study or qualification
• Minimum 5+ years related working experience in finished Vehicle Sales Management & Processing, include 1+ years’ experience in leadership role
• Know-How in sales Operations Processing and related systems-/ tools-/ process, such as order operations, Financial Services, inventory management, Sales Planning & Data analyst etc.; directly working experience in Sales Operations for Vehicle Business is a strong plus;
• Hands-on mindset, able to adapt to challenges in a fast-paced environment.
• Ability to establish external and internal relationships and engage with business stakeholders.
• Experience with Salesforce, or similar SAP System is a strong plus
• Self-structured and well-organized way of working
• Strong cross team – collaboration and communication skills
• Excellent written and spoken German and English skills

Why us?

• Personal and professional development opportunities guaranteed through our strong and long-term growth.
• Challenging and interesting tasks in an exciting work environment.
• Permanent contract with attractive compensation
• Flexible working hours and the option to work remotely.
• A great team and a supportive atmosphere
• Work-life balance through additional public holidays and a sports program