Loyalty Solutions Consultant (all genders)

Loyalty Solutions Consultant (all genders)

As a Loyalty Solutions Consultant (all genders) at GK – a global leader in retail innovation and part of the Fujitsu Group – you bring GK Engage to life for customers, prospects, and internal teams by combining loyalty expertise, solution consulting, product demonstrations, and market understanding.

Location: Mobile Work (Germany-wide), Berlin

What You’ll Do

• Support sales engagements with strong loyalty, CRM and retail tech expertise
• Deliver compelling product demos and bring GK Engage to life for prospects
• Support RFI/RFP processes with structured functional and technical input
• Contribute to Proof of Concepts and solution design for customer use cases
• Translate customer needs into clear solution concepts and product feedback
• Act as a bridge between Sales, Product, and customers
• Help continuously improve demo setups and sales environments

What You Bring

• Experience in loyalty, CRM, customer engagement or promotions
• Background in retail, eCommerce or omnichannel environments
• Experience in a customer-facing role (e.g. presales, consulting, customer success)
• Ability to translate business needs into technical / solution concepts
• Strong communication skills and confidence in demos and stakeholder interactions
• Understanding of SaaS, CRM or marketing automation platforms
• Structured thinking and hands‑on mindset
• Fluent in English (German is a plus)

Why Join GK?

• Mission-driven : We enable our customers to keep their customers coming back and simplify interactions in retail — for businesses and customers alike.
• Empowered by flexibility : Remote‑first — work from where you thrive. This is a full‑time role with core availability expected during UK business hours (9am–6pm). Working across a global team means occasional early morning or evening calls, so adaptability matters. Some travel will be required.
• Security with vision : Permanent contract in a future‑focused, stable environment.
• Culture that connects : Open, collaborative, and people‑first — with great coffee if you drop by.
• Backed by strength : With 35+ years of retail tech expertise and as part of Fujitsu, a global IT leader.
• Tech that scales : AI‑powered solutions built to grow with the world’s leading retailers.
• Think global : 570,000+ installations in 65+ countries. Real impact, worldwide.

We are an international company and welcome everyone, regardless of gender, skin color, religion or origin. All content published on our career portal is aimed equally at all applicants! #GKEqualOpportunityEmployer